Zoe De Best Email & Phone Number

Ladysmith, British Columbia, Canada

Ottawa, Canada Area

OTUS Group is a business advisory and management consulting firm that has developed a reliable brain trust of experienced, talented and dedicated experts. Together, our consultants support not-for-profit, private and public sector clients with resourceful financial management, virtual CFO and risk management solutions.Create and maintain OTUS group’s.

• Responsible for general office administration, including customer service, enforced SOC 2, Type 2 security protocols, and social media monitoring. Supported senior management in supplier analysis, event coordination.
• Took minutes for office meetings and maintained database
• Analyzed industry segment to identify opportunities and competitive threats

• Responsible for creating content, managing engagement and maintaining activity on client social media accounts and blogs via Wordpress. Attending client events to aid with media relations, including earned media and.
• Managed social media for SkyFall Blue clients
• Grew several social media accounts to over 3000 followers

Kanata

• Responsible for opening and closing duties of the store, ensuring all paperwork were up to head office standards. Coaching staff members and ensuring the store was ran properly and all tasks were completed efficiently..
• Achieved top sales target percentage Canada wide
• Excelled by focusing on customer service

Toronto, Canada Area

Answered phone calls and e-mails for customer service and sales inquiresEntered sales orders and invoices in Quickbooks 2010.Processed credit card and cheque payments Responsible for bank depositsCreated new protocols and sales reports to increase productivity Assisted with the design and creation of new sales catalogues and flyers

Chilliwack, B.C.

Managing Hotel Contracts.Proving travel arrangement for private flight crew around the world.Proving 24/7 customer service.Accounts receivableBilling and invocing

Calgary, Canada Area

Dealt with difficult client situations in a busy call centerWon several awards for team spirit; personal improvement; and, customer satisfactionPlaced and fixed difficult orders that other reps could not processAssisted managers by following up with clients

Calgary, Canada Area

As Service Quality I was able to maintain quality scores of over 90% determined by criteria such as training new staff, outstanding customer service, and providing value added servicesAs lead server worked closing shift and was responsible for checking other servers duties, setting restaurant for morning shift, and helping with the bar

Calgary, Canada Area

Responsible for training new employees increased customer satisfaction scores for the store, based on customer satisfaction surveysReceived several accolades from management and clients for outstanding customer serviceResponsible for keeping stock room organized and receiving new stock

Associate’S Degree, Public Relations/Image Management

Accounting

Activities and Societies: Introduction to accounting

Pastry And Chocolate Making

Dec - Social Science

The Social Science program offers a broad-based pre-university program which enables students to study, from many perspectives, aspects of.