Zoe Larsen Email & Phone Number

Columbus, OH, US

• Contribute to the writing of station guides outlining brand standards and values for internal use
• Research films and write web content including filmmaker biographies and event descriptions
• Copyedit and proofread website entries for engagement, clarity, grammar, form, and content
• Update the Gateway Film Center website weekly with film screening schedules
• Write daily documents for internal use identifying relevant updates for the Film Center team
• Create team schedules bi-weekly

Columbus, Ohio, United States

• Communicated with and greeted vendors, representatives, filmmakers, and other visitors
• Assisted with event setup, tear down, and execution as well as daily cleaning and organizational tasks
• Connected with patrons about programming, myGFC membership, and Film Center operations both in person and over the phone
• Used software such as Filmbot to track and execute ticket sales and manage membership information

Columbus, Ohio, United States

• Wrote two published blog posts amplifying the work of Black, queer, and disabled people
• Contributed significant writing and research efforts to a white paper exploring the intersections of LGBTQ+ identity, disability, and victimization
• Presented research-based recommendations for providing targeted and accessible care for LGBTQ+ people with disabilities who are victims of crimes

Columbus, Ohio, United States

• Trained new employees in group and one-on-one scenarios
• Assisted with the implementation of Starbucks training standards at a licensed Market District location
• Controlled line with quick, efficient, and accurate service

Dublin, Ohio

• Prepared shift summary reports for supervisor and communicated regularly on goals and progress
• Resolved customer conflicts and offered thoughtful solutions to maintain customer satisfaction
• Delegated shift roles to ensure responsibilities were completed effectively and efficiently