Fazilah Holmes (Zoe) Email & Phone Number

• Successfully secured regulatory approvals for company operations by coordinating with Civil Aviation authorities and government bodies.• Led the coordination and execution of multiple complex projects, ensuring compliance and timely delivery• Streamlined the certification process, reducing delays in ground and flight testing for UAS VTOL

• Spearheaded a critical avionic component's development and certification process, achieving compliance with CAAM and DGTA standards.• Delivered comprehensive technical manuals and supervised successful ground and flight testing within project deadlines.

Malaysia

• Conducted successful inspections for A320/B737 aircraft, with inspection reports accepted by major lessor companies.• Streamlined technical data management using a cloud-based system, ensuring accurate record-keeping and audit compliance.

Zurich, Switzerland

• Established a fully operational flight training program in Zurich, with full regulatory compliance to FAA 141.• Built and strengthened the company’s safety and quality management systems, contributing to a 30% improvement in operational efficiency• Managed cross-border coordination with clients in the USA and Switzerland, expanding the company’s training network.

Kuala Lumpur International Airport (Klia)

• Exceeded department KPIs by 40% within 12 months through improved audit practices and staff training.• Expanded the company’s network with Civil Aviation Authorities and Part 145 operators, driving compliance and increasing operational approvals.• Delivered certified training programs that enhanced employee skill sets and compliance across multiple aircraft models (A320/B737).

• Improved department KPIs within five months and mentored 25 engineers to enhance their technical skills and performance.• Successfully managed certifications and audits for airline operations (ATR-72, DHC-7), ensuring compliance with regulatory bodies. • Streamlined database of technical records using OASES for aircraft maintenance system.

New Bern, North Carolina, United States

• Identified and corrected accounting errors, improving financial reporting accuracy and meeting all deadlines• Enhanced customer retention through effective management of customer queries and resolution processes.

Kuala Lumpur, Malaysia

• Established Part 147 aircraft maintenance training and created course materials and presentations for trainees.• Improved the training operations plan by setting up standards as guidelines

Bintulu, Sarawak, Malaysia

• Designed and delivered pilot training programs, achieving the academy’s educational goals.

Dengkil, Selangor, Malaysia

- Developed and delivered innovative training materials for the Part 147 avionics course, enhancing student learning and program outcomes.- Served as a subject matter expert in aviation maintenance, guiding students through complex technical projects.

Bachelor, Engineering - Aerospace-Mechanical

Activities and Societies: Swimming; Running Dissertation titled: Aerodynamic Flow in Pipes

Spm, Science, 1

Activities and Societies: Won quiz history inter-schools, Won Debate inter class Won Tahfiz inter-schools Treasurer of counselling society