Zoe Geer Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

As a student services assistant, I was the first point of contact for existing and prospective students and was responsible for delivering excellent customer service while providing information, advice and support. My role required me to:• Liaise with students, tutors and course administrators• Signpost students to support services • Offer advice on courses • Update student records• Support with access to digital learning resources • Troubleshoot IT queries • Provide advice on financial support

Crystal Palace, England, United Kingdom

I worked as part of the SEN department to support students both academically and pastorally. My role was to provide students with support that caters to their specific needs in order to allow them access the curriculum and reach their learning goals.

Bromley, United Kingdom

I worked as part of a small team to provide quality customer service in a concept retail store. My role enabled me to use my initiative on a daily basis to enhance customer experiences, achieve sales targets and engage with the local community. My responsibilities included replenishing and organising stock, handling cash and deliveries and liaising with upper-level management on store performance.

London, United Kingdom

My role was primarily to run and maintain the organisation of the cloakroom. My responsibilities included welcoming guests, directing them to event spaces and attending to any queries or concerns they had.

London, United Kingdom

I worked as part of the front of house team welcoming guests and helping to run the reception desk. My roles included taking and responding to telephone enquiries, directing calls, managing online bookings and supporting on general administrative tasks. This role greatly enhanced my confidence of working in high-pressure corporate environments. It improved my communication, organisational skills and ability to remain calm and professional while resolving issues.

Ma Postcolonial Culture And Global Policy, Distinction

English, American And Postcolonial Literature Ba (Hons), 2:1

Activities and Societies: Student Mentor

A Levels: English Literature (A) Sociology (B) Government And Politics (C)

10 Gcses A*-C

Activities and Societies: Student Ambassador, Student Council, Prefect