Zoe Parks Email & Phone Number

Client-facing Implementation Specialist for purchased Cordico app contracts. Cordico is a mental health and wellness app for first responders. - Led the migration of over 300 current clients from the legacy app platform, to the new Lexipol-owned app platform. This included the creation of migration training processes and materials, client-facing training classes, and training class scripts. Also included the tracking and coordination of clients through the migration pipeline; initial… Show more Client-facing Implementation Specialist for purchased Cordico app contracts. Cordico is a mental health and wellness app for first responders. - Led the migration of over 300 current clients from the legacy app platform, to the new Lexipol-owned app platform. This included the creation of migration training processes and materials, client-facing training classes, and training class scripts. Also included the tracking and coordination of clients through the migration pipeline; initial notification of migration, training attendance, delivery of new app access, follow-up, and feedback tracking and notification to the product team.- Owned the implementation and onboarding all Cordico Training and Certification contracts.- Implement purchased client contracts to the Cordico app platform for a variety of first responder organizations including Police, Fire, EMS, and Public Safety. This implementation pipeline includes the initial kick-off meeting, app content collection and build, app hand-off to the client, and transfer of client ownership to the Customer Success team. - This is a cross-functional position that coordinates with the Sales, Customer Success, Product Development, and Content teams. Show less

Remote

Provide a wide variety of talent acquisition expertise across the entire organization. Partnered with teams and hiring managers to provide top-tier full-cycle recruiting for a variety of technical and non-technical positions. - Partner with hiring managers to discern workforce needs, define job parameters and outline desired qualifications. - Sources, screens, interviews and selects best-option candidates for needs. Worked on over 120 hires during 2021. - Managed The Stable Summer… Show more Provide a wide variety of talent acquisition expertise across the entire organization. Partnered with teams and hiring managers to provide top-tier full-cycle recruiting for a variety of technical and non-technical positions. - Partner with hiring managers to discern workforce needs, define job parameters and outline desired qualifications. - Sources, screens, interviews and selects best-option candidates for needs. Worked on over 120 hires during 2021. - Managed The Stable Summer Internship program to include developing the summer program, finding candidates, interviewing, providing offers, organizing orientations, management training, and coordinating learning opportunities throughout the program.-Worked with the entire People & Culture team to combine talent acquisition efforts during acquisition of BVA by The Stable. Created new recruitment processes, policies, and procedures that set up a larger team and organization for success. - Researched and found the new ATS that was selected to be used by the new talent team at The Stable. - Worked with, and managed, multiple applicant tracking systems to include Greenhouse, CATS, and JazzHR. Show less

BVA is a e-commerce agency servicing D2C brands from web design and development, to media and marketing. I handle full-cycle recruiting for a variety of technical and non-technical full-time positions. My focus is on sourcing quality candidates from LinkedIn and various other sources. Screening applications, conducting phone/video screens, coordinating the entire interview process, working closely with hiring managers and stakeholders within the organization, and delivering job offers.

Camp Humphreys, South Korea

Provided office management and customer service support for the Warrior Behavioral Health Clinic at USAG Humphrey, South Korea. • In charge of all provider templates and schedules; creating, opening, closing, and editing provider schedules to best meet the needs of the clinic and the provider.• Serve as timekeeper for both AATAPS and DHRMSI time trackers. • Main point of contact for all tele-behavioral health bookings; work collaboratively with the tele-health department in Hawaii… Show more Provided office management and customer service support for the Warrior Behavioral Health Clinic at USAG Humphrey, South Korea. • In charge of all provider templates and schedules; creating, opening, closing, and editing provider schedules to best meet the needs of the clinic and the provider.• Serve as timekeeper for both AATAPS and DHRMSI time trackers. • Main point of contact for all tele-behavioral health bookings; work collaboratively with the tele-health department in Hawaii to schedule and monitor sessions between the clinic and Hawaii.• In charge of all evaluation and command referred paperwork; interact with company and battalion command teams to ensure paperwork is complete, schedule evaluations, and track completed evaluation paperwork.• Handle all referrals coming into the clinic; reviewing, scheduling, and submitting back to PCMs and Nurse Case Managers. • Assist in new hire paperwork, and train new employees.• Coordinate emergency walk-ins and inpatient follow up care with clinic OIC. Show less

Reno, Nevada Area

Hands-on representative of the HR department, where I help facilitate all basic HR functions. Some of my responsibilities include: • Serving as the main recruiter on Hourly, Temporary, and Technologist searches. This includes screening applications, facilitating committee meetings, interview set up and coordinating, advertising, and applicant outreach.• Assist the Employment Manager with Faculty and Executive searches. • Provide Workday support to all DRI. Create training aids… Show more Hands-on representative of the HR department, where I help facilitate all basic HR functions. Some of my responsibilities include: • Serving as the main recruiter on Hourly, Temporary, and Technologist searches. This includes screening applications, facilitating committee meetings, interview set up and coordinating, advertising, and applicant outreach.• Assist the Employment Manager with Faculty and Executive searches. • Provide Workday support to all DRI. Create training aids to assist in the use of the Workday system for all HR functions. Preform testing on any new Workday system training.• Conduct employee on-boarding and training for all new hires • Draft new policies and edit existing policies to comply with changing laws• Ensure compliance with Federal and State employment laws • Complete expense reports, travel reimbursements, and relocation expenses for HR staff, new employees, and interviewees • Collaborate with departments DRI wide to ensure HR functions are being completed in a timely and proper manner. • Schedule meetings, take notes during conferences, and assist employees that come into the HR office• Maintain phone lines and office calendars Show less

Reno, Nevada Area

• Assist the Employment Manager with recruitment; job postings, scheduling interviews, updating the applicant tracking system, offer letters, and help with the on boarding process.• Serve as primary recruiter for Hourly and Temporary recruitments• Assist with the implementation of the NSHE wide Workday day system• Hold employee trainings, create training aids, and perform testing for the Workday system• Helping input payroll, tracking family sick leave, and tracking hourly… Show more • Assist the Employment Manager with recruitment; job postings, scheduling interviews, updating the applicant tracking system, offer letters, and help with the on boarding process.• Serve as primary recruiter for Hourly and Temporary recruitments• Assist with the implementation of the NSHE wide Workday day system• Hold employee trainings, create training aids, and perform testing for the Workday system• Helping input payroll, tracking family sick leave, and tracking hourly entries• Auditing personnel changes, updating employee contracts• Draft new policies and edit existing policies to comply with changing laws• Schedule meetings, take notes during conferences, and assist employees that come into the HR office• Maintain phone lines and office calendars• Filing and organizing Show less

Reno, Nevada

• Maintain office organization, answering phones, directing customers, and filing• Bill paying, incoming/outgoing mail distribution• Resolving customer account issues• Consult with bookkeeper on invoice distribution and auditing• Office supply ordering• Maintain credit card processor

Reno, Nevada Area

• Greeting members• Resolve membership issues• Membership Sign-ups• Ensuring Customer Satisfaction with Club experience• Cashier

Roseville, Ca

• Greeting customers, taking orders, ensuring customer satisfaction• Ensure correct order fulfillment from kitchen• Cash counting, and drawer requisition • Training new cashiers

Master'S Degree, Business Management

Specialization: Human Resource Management

Bachelor Of Science - Bs, Business Administration And Management, General, Minor: Accounting

Activities and Societies: Delta Gamma Fraternity