Zoe Shackell Email & Phone Number

I run my own small business, creating and selling handmade jewellery inspired by the beautiful south west coasts of the UK.

Petersfield, England, United Kingdom

Southampton, England, United Kingdom

Southampton, United Kingdom

My Responsiblities;- Opening and Closing the store.- Managing the team to the highest productivity on a day to day basis.- Creating schedules adjusting daily allocated hours according to targets.- Guiding new managers through the company training program with regular checkins on their progress.- Running inventory counts. - Attending district meetings and company conference calls providing feedback to higher management and learning company goals for the next quarter.- Team training and inducting new staff members.- Running updates providing an indepth sign off of any adjustments made.- Weekly business analysis using company reporting to compare targets/LY and other stores as well as giving insight into external factors.- Over seeing all stockroom operations (deliveries / omnichannel / store to store transfers / replenishment).- Recruiting for all level positions both in our store and other stores.- Interviewing potential candidates and making hiring decisions based on the business needs.

Southampton, United Kingdom

My key roles included; - Opening and closing the store, setting daily briefs.- Setting individual sales and KPI targets for the team.- Analysing store reports and identifying best sellers to determine product placement on the shop floor. - Using KPI reports to review individuals sales performances. - Completing new starter paperwork. - Pushing sales and key KPIs; conversion, ATV, UPT and instore online sales. - Stock management including faulty processing and delivery/recalls.

Southampton, United Kingdom

As visual supervisor, I was mainly responsible for;- Updates and re-merchandising when collection become fragmented.- weekly money mapping of the store.- Analysising company reports and money mapping to make merchandising decisions. - Updating the window display and mannequin looks. - General store management responsibilities.

Southampton, United Kingdom

Providing a premium level of customer service, going above and beyond to meet the needs of the customer, whilst meeting key KPI targets set by management.key holder responsibilties; - Opening and closing the store and setting daily targets. - Creating floorplans. - Using instore applications (42 Dashboard) to analyse key categories, best sellers and product placement. - Overnight directives for new collections.- Visual merchandising within the store. - Team training. - Coordinating recruitment evenings.- SGM role to push sales and key KPIs; conversion, ATV, UPT and instore online sales. -Stock management including faulty processing and deliveries/recalls.(This role terminated due to closure of the store).

Southampton, United Kingdom

Providing a premium level of customer service, going above and beyond to meet the needs of thecustomer. Keeping up to date on key season product knowledge. As well as capturing customersdetails in order to keep them up to date with new season style as well as promotions. Meetingkey KPI targets set by management (sales and transaction targets). Shop floor standard,replenishment, fitting room services, deliveries and recalls.

Horsham

Part time role whilst in full time education. General sales assistant role; serving customers on theshop floor, shop floor standards, replenishing the shop floor stock, assisting customers in thefitting rooms and offering advice where requested. As well as adding new line/ collections andchanging the window displays.

London, United Kingdom

Assisting the social media coordinator and blogger, running the companies social platforms and posting new blogs. Managing social media channels. Gifting celebrities and bloggers items to promote through their social channels. I was also tasked of creating a press book from London fashion week, including all celebrities or bloggers wearing Motel.

Bachelor Of Arts (Ba), Fashion Graphics, 2:1

Education record

A levels in Photography, Graphic Design and Electronics

Education record

11 GCSEs A*- C