Zoe Wright Email & Phone Number

Mountain View, California, US

• Via WorldLink
• Generated high-quality linguistic test case data for Samsung’s Bixby AI virtual assistant product
• Collaborated with UX and Product teams to create annotation guidelines, review user data and propose improvements
• Researched and documented product features for Samsung software developers, sales engineers and end users

Menlo Park, CA, US

• Via Vettanna LLC
• Designed and iterated on Facebook Marketplace’s unified product taxonomy via product and competitor research
• Developed categories, attributes and product collections to power navigation, recommendations, filters, merchandising themes, ranking models, structured content, faceted search and product comparison
• Performed exploratory analysis of structured and unstructured data to identify trends, patterns and gaps
• Collaborated with a diverse group of stakeholders to evaluate and launch new taxonomy-related commerce experiences and data models to drive key demographic engagement, sessions and daily active users
• Turned broad, conceptual ideas into useful and valuable product experiences through cross-functional collaboration

San Jose, CA, US

• Via Vettanna LLC
• Developed, implemented and maintained a multilingual, globally aligned e-commerce marketplace taxonomy
• Created and optimized entity types, attributes, values and metadata to facilitate a comprehensive, user-friendly buying and selling experience
• Performed detailed competitor analysis to maintain a common language across marketplace platforms
• Utilized industry best practices for taxonomy modeling, development, maintenance, optimization and governance

Menlo Park, CA, US

• Via Advantage Resourcing
• Transcribed and annotated linguistic training data for a computer-aided learning system for early childhood educators
• Analyzed, segmented and tagged waveforms and transcriptions for specific markers following strict guidelines
• Drove project in coordination with a multidisciplinary team of SRI engineers, computer scientists and linguists

• Via eTeam Inc
• Developed a new controlled vocabulary for Facebook Global Business Marketing in collaboration with subject matter experts
• Created and analyzed large linguistic corpora using defined selection criteria to extract important content
• Wrote complete terminological definitions adhering to specific style and tone guidelines
• Added tags, related terms, usage notes, examples and other metadata to term entries

Seattle, Washington, US

• Reviewed and annotated linguistic content to develop natural language processing (NLP) training data including named entity tagging, semantic annotation and text sentiment annotation
• Analyzed texts and predicates for sense and semantic roles, event relationships and assumed aspects
• Assisted in completing project ahead of schedule and under budget

• Developed custom, client-specific lexicons for use in high-tech communication devices and systems
• Designed and implemented evidence-based communication programs to improve academic participation and daily living skills
• Coordinated client care with cross-functional team of educational and health professionals

• Processed immigrant and non-immigrant employment visas
• Provided education to clients on immigration procedures
• Corresponded with USCIS, DOL, and other government agencies including responding to inquiries, providing requested documentation, obtaining status and procedural information, within deadlines provided by the government.

Santa Barbara, CA, US

• Processed immigrant and non-immigrant employment visas
• Provided education to clients on immigration procedures
• Corresponded with USCIS, DOL, and other government agencies including responding to inquiries, providing requested documentation, obtaining status and procedural information, within deadlines provided by the government.

• Processed immigrant and non-immigrant employment visas
• Provided education to clients on immigration procedures
• Corresponded with USCIS, DOL, and other government agencies including responding to inquiries, providing requested documentation, obtaining status and procedural information, within deadlines provided by the government.

Bachelor Of Arts - Ba, Linguistics, Global Peace & Security

Specialized Certificate, Lactation Consultant

Master Of Arts - Ma, Communication Sciences