Zoey Dutton Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

Gretna, Nebraska, United States

• Opens a variety of new accounts for consumer and commercial clients including checking, savings, IRA, CD, Trust, Estate, and Power of Attorney Accounts, etc.• Processes consumer loan applications, collects and provides documents to loan processing departments, and owns the signing of loan paperwork with the consumer• Provides information and answers questions regarding deposit and loan rates, fees, and bank policies.• Generates growth in deposit and loan balances through sales, marketing, promotion, and referral of products• Acquires, retains, and manages the relationship of clients

Gretna Ne

• Provide outstanding customer service.• Open consumer personal and business accounts.• Build and maintain relationships with existing and future clients• Perform basic Teller duties• Assist with any client issues with online and mobile banking application• Handle customer inquires through phone and email• Be able to speak on behalf of the bank’s rates, deposit information, fee’s, or processes• Monitor account activity to ensure customer is getting all services that are needed• Research transactions and help dispute fraud and errors

La Vista, Ne

• Managed 20+ employees• Performed annual performance reviews• Responsible for training new employees on the Point-of-Sale system• Made sure all registers in the store have enough cash for the business day and were functioning properly• Responded to customer inquiries and issues in a timely manner• Performed daily and monthly accounting procedures

• Assisted the GSM and Human Resources Manager to staff the department• Oversee front end staff which included, Customer Service, Cashiers, Switchboard Operator • Assisted GSM with department schedules• Provided coaching to staff regarding obtaining metric goals• Maintained a high level of personal Customer Service; achieved better than Company average customer service results via Voice of Customer Survey

• Acquired and activated new members by inputting credit applications• Responsible for helping meet metric goals and objectives for self and store• Provided peer coaching, recognition, and support as a CLUB advocate and representative• Executed all Cabela’s CLUB operational and compliance programs• Responsible for helping meet metric goals and objectives for self and store