Zoey Anazagasty Email & Phone Number

York, SC, US

Charlotte Metro

"Looking for a true partner to help expand your technological capabilities? Look no further!"-Katalyst has help clients for over 16 years create their technology vision and go further, faster, safer by discovering, ideating, and solving securely with technology.Our team's expertise ranges anywhere from cybersecurity, modern infrastructure, cloud computing.

Charlotte Metro

• Overseeing/ Managing Mid-Market Pre-Sales Team Salesforce Opportunities, QuoteWerks etc.
• Assisting outside sales team in achieving quarterly objectives
• Drive upsells in Katalyst Services, Software and maintenance products & programs
• Support assigned Account Managers in all opportunities including, but not limited to quote building, deal registrations, review of contracts terms, Statement of Work (SOW) Creation, Service Orders, Master Services.
• Overseeing order updates, logistics and status of inflight business as needed
• Reporting KPIs Metrics

Charlotte, North Carolina, United States

• Managing and overseeing 20+ employees
• Inspect work performed to ensure conformance to specifications and established standards
• Analyze and manage, in a proactive manner, both the financial and the operational performance of the assigned buildings
• Develop operational improvement plans and implement process changes within assigned buildings
• Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending improvements
• Attempt to increase revenue by looking for ways to provide additional or periodic services to the customers

Huntersville, North Carolina, United States

• Perform and handle all conference sale opportunities with prospective clients
• Proven sales record of tutoring services averaging more than $10,000 per client
• Ensured and exceeded monthly profit quota and/or sales goal
• Continuously creating and implementing various marketing plan to attract prospective clients
• Overseeing various employee and center improvement projects
• Meet and exceed company objectives in all individual sale goals

• Identify staff vacancies and recruit, interview and select applicants/Interns.
• Created and manage an internship program for local healthcare students
• Manage daily operations to ensure policies were adhered to and understood by staff/Interns.
• Manage financial processes including accounts payable/ accounts receivable, maintain client accounts and updated accordingly, and performed general bookkeeping duties such as creating and processing invoices via.
• Developed and currently enforcing procedures and training materials to ensure staff expectations are clear.
• Created and currently oversee project plan outlines to assist in various aspects of the franchise such as marketing strategies, employee retention plans, and overall client/customer improvement process.

• Assisted office manager with the day to day operations of managing the facility such as customer experience and employee support
• Implemented various sale strategies and marketing tactics
• Implemented and assisted with a new referral system;
• Coordinated and led employee meetings and implemented employee retention programs
• Greeted and checked in patients, answer phones, make appointments and arrange referrals;
• Interacted and communicated with patients and team members in a professional manner;

Matthews, NC

• Provided outstanding customer service to sell products and services for an academic community;
• Processed sales and customer orders through the store point of sale system;
• Asked questions to identify customer needs and provided recommendations using product knowledge;
• Ensured the store was stocked appropriately with in demand titles and customer requests;
• Marketed merchandise by identifying, organizing and shelving products.

Charlotte, North Carolina Area

• Sold, marketed, and serviced insurance products to existing clients and new customers.;
• Employed strategic sales techniques to makes sales presentations and close sales;
• Built genuine relationships with clients through communication and dedication;
• Implement creative sale techniques to create new business prospects.
• Performed general office duties such as filing, organizing and record keeping.

Charlotte, North Carolina Area

• Oversaw store operations according to customer needs and volume of customerssupervised employees and managed inventories;
• Created, implement, and enforced new hire policy guidelines for our party host staff
• Assisted in orientation process such as hiring, on-boarding process and mentorship details.
• Trained, mentored, and assisted new hires
• Promoted teamwork environment, set high standards and modeled outstanding behavior;
• Ensured that all customers were served in a timely, professional and courteous manner;

Master Of Business Administration - Mba , Concentration In Project Management

Project Management - Pmp Certification Education Courses

“Additional to MBA, Currently completing coursework for PMP Project Management Institute (PMI) certification, focusing on project.

Bachelors Of Business Administration, Concentration In Healthcare Management