Zoey Phan Email & Phone Number

Chino, Ca, Us

Chino, Ca, Us

Brea, California, United States

• Coordinate clinical evaluation activities for new features. • Work with Spark’s Regulatory and Clinical Affairs team on the approval and routing of clinical evaluation protocols.• Work with key customers on clinical evaluation case submission, feedback collection, issue resolution, and progress tracking.• Create and maintain engineering work orders for clinical evaluation cases.• Work with Spark’s design and manufacturing teams to ensure high quality and on-time delivery of clinical evaluation cases.• Work with Spark’s R&D engineers to design and execute clinical evaluation projects.• Work with key customers to organize webinars, workshops, office visits.

Ontario, California, United States

• Reviews and updates supply chain practices in line with company policies, standards, laws, and regulations• Negotiates terms and prices with suppliers and freight companies, monitors and assesses their performance and maintains cost-effective practices• Implements logistic strategies, tracks goods from the origination point to the warehouse• Analyzes the supply chain data, solves any issues and putting alternative plans in place• Identifies and minimizes risk by predicting the demand for products and adopting new technology with no interruption to the process• Manages inventory, packing and distributing• Follows up after accidents and injuries on the floor• Develops safety guidelines, teaches and enforces the protocols• Supervises and trains employees'

Pomona, California, United States

• Prepared and presented daily management team meeting on manufacturing lead times, delivery, order backlog, production activity and production efficiencies• Worked with Order Entry team on daily allocation process• Led daily customer support meeting to stay connected and address any problem encountered• Performed hands-on and liaison role between the customer support team and production team• Worked to establish collaborative relationships with Customer Support, Procurement, Manufacturing, and other departments as necessary to meet the needs of internal and external customers• Provided accurate and timely communication of production shortages or delays• Identified issues that may impact customer satisfaction and engage the appropriate departments to quickly resolve the issues• Partnered with Manufacturing to ensure the highest level of quality and safety standards are met, while achieving operational efficiencies• Participated in project teams to understand existing business processes with the goal of providing support to manufacturing

Pomona, California, United States

Overseed and distributed work to Order Entry teamScheduled cases in production based on due dates from the incoming mailRegularly used lean tools, such as daily management and kaizenResponsible for the 5S of the area, equipment availability and uptimeAssisted in the supervision of employees and department goalsMonitored production, quality and delivery outputsWorked with customer support, engineering, and productions teams to troubleshoot issuesHelped train and onboard new personnel

Glendora

- Downloaded data files, create mold files in Design software, create 3D print files- Scheduled cases in production based on due dates from the incoming mail- Created work orders, sales order and shipping documentation- Input order data into production data software- Prepared and complete daily Production Report

Pomona, California, United States

Gathered patient information and health backgroundTake x-rays and display results for the dentistAssist the dentist during examinations and dental proceduresSelected and set up instruments, equipment and material neededSterilized instruments according to regulations

Pomona

• Part of HR team at front desk counter assisting students, faculty, and staff• Prepared new hire sign-ups packets for students, faculty and staff• Assisted student assistants and instructional student assistants with new hires sign-ups, and ensures that the proper forms are accurately completed• Helped staff and faculty with clearance process and verification of employment• Provided support for the Document Imaging process handlers; verifies scanned images in OnBase for accuracy and clarity• Assisted with general clerical duties, filing, typing and preparing documents for distribution• Internship project: created New Hired HR Coordinator Training PowerPoints

Pomona

• Prepared new hire packets, open and close recruitments, and purge files• Developed job announcements for employment opportunities and posted them on a Cal Poly Pomona and CSU Careers websites• Assisted in screening applications for minimum qualification, and assisted with new hire orientation• Helped prepared appointment letters for staffs and mail correspondence letters• Internship project: updated Internship Manual and created Internship Hiring Process

Master'S Degree, Business Administration And Management, General

Bachelor Of Science - Bs, Major: Management And Human Resources - Minor: Finance, 3.78

Activities and Societies: Participant in Global Student Challenge:o The Fresh Connection at Cal Poly Pomona – 2018 o Part of a team of 4.