I'm transitioning into the IT field after gaining over a year of experience as a Parts Advisor in the automotive industry. I was recognized for my quick learning abilities and efficiency, even receiving an employee of the month award at FedEx Ground.I'm currently pursuing several IT certifications, including the Google IT Support Professional Certificate and ISC2’s Certified in Cybersecurity. I'm also completing the Junior IT Analyst Program at NPower Canada, where I've gained hands-on experience with various operating systems, networking protocols, and tools like VMware and Packet Tracer.I'm passionate about technology and eager to bring my problem-solving skills and technical knowledge to an IT support role. My experience in customer service, combined with my technical training, has equipped me to quickly adapt to new technologies and effectively support IT operations. I believe I can add value to your organization by improving efficiency and ensuring smooth IT operations, making me a strong fit for your team.
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Parts AdvisorMaple Nissan Feb 2024 - Jun 2024Vaughan, Ontario, CanadaDiligent and customer-focused Parts Advisor at Maple Nissan with a proven track record of efficiently managing automotive parts and accessories. Adept at utilizing extensive product knowledge to assist customers in identifying and sourcing the right components for their vehicles. Proficient in inventory management, order processing, and ensuring timely delivery. Committed to providing exceptional customer service and contributing to the overall success of the dealership. -
Automotive Parts SpecialistNapa Auto Parts Sep 2023 - Feb 2024Oakville, Ontario, CanadaDedicated Parts Specialist at NAPA with a proven track record in providing exceptional customer service to both retail and commercial customers and extensive knowledge of automotive parts. Skilled in identifying, sourcing, and delivering accurate parts solutions. Committed to fostering positive client relationships and contributing to the efficiency of the team. -
Package HandlerFedex Ground Sep 2021 - Feb 2023Vaughan, Ontario, CanadaDynamic and dedicated Package Handler with a successful track record of efficiently processing packages for timely delivery. Demonstrated expertise in sorting, loading, and unloading packages, while upholding the highest standards of accuracy and safety. Proven ability to collaborate effectively within a fast-paced team environment to ensure seamless operations.
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Parts And Service AdvisorCanadian Tire Corporation May 2022 - Sep 2022Alliston, Ontario, CanadaEngaged with customers to understand their automotive needs and concerns, providing personalized recommendations for parts, accessories, and services. Developed a comprehensive understanding of automotive products and services offered by Canadian Tire, effectively communicating features, benefits, and compatibility to customers. Proficiently identified and located automotive parts using catalogs and computer systems, ensuring accuracy in fulfilling customer orders. Processed customer orders for parts and services, utilizing point-of-sale systems to ensure accurate pricing and timely delivery. -
Machine OperatorSummer Fresh Salads Inc. Apr 2021 - Sep 2021Vaughan, Ontario, Canada
Zohaib Ali Education Details
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4.0 -
Summer School Program
Frequently Asked Questions about Zohaib Ali
What is Zohaib Ali's role at the current company?
Zohaib Ali's current role is Certified in cybersecurity | ISC2 candidate | Aspiring IT support specialist | Expertise in troubleshooting and customer service.
What schools did Zohaib Ali attend?
Zohaib Ali attended Npower, Georgian College, University Of Management And Technology - Umt.
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Zohaib Ali
Chemical Engineering Professional With +5 Years Of Experience (See About Section).Waterloo, On1canadiantire.ca -
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Zohaib Ali
Toronto, On
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