Zohaib Sheik Email & Phone Number

Irving, Tx, Us

New York City Metropolitan Area

Currently working with diverse teams to analyze ServiceNow data, creating key visualizations and actionable reports that improve server management workflows and influence product improvement decisions, leveraging Power BI and Excel for data analysis and insights.

Hyderabad, Telangana, India

•Analyzed user feedback and incident data from 7000+ global users across major clients like Argo, West Bank Alliance, and Sirius, contributing to the roadmap for NTT's IOC analysis tools.•Prioritized and advocated for feature improvements that led to a 53% increase in IT efficiency and 20% reduction in incident resolution times.•Initiated and oversaw the development of automation scripts, enhancing product functionality and user experience.•Collaborated with security teams to define… Show more •Analyzed user feedback and incident data from 7000+ global users across major clients like Argo, West Bank Alliance, and Sirius, contributing to the roadmap for NTT's IOC analysis tools.•Prioritized and advocated for feature improvements that led to a 53% increase in IT efficiency and 20% reduction in incident resolution times.•Initiated and oversaw the development of automation scripts, enhancing product functionality and user experience.•Collaborated with security teams to define requirements for Microsoft 365 Defender integration, improving overall product value.•Developed and implemented user onboarding strategies, including training sessions and documentation, to improve product adoption.•Created user guides and technical documentation to support adoption of new features and improve user satisfaction. Show less

Hyderabad, Telangana, India

•Developed and executed product strategy for robotic and automation lines, resulting in a 20% increase in profitability through market analysis, customer feedback integration, and targeted improvements.• Conducted comprehensive market research, identifying 100+ potential robotic startups in India and creating a detailed database of technologies, founders, and contact information.•Led go-to-market strategies for 14 Indian startups, successfully onboarding them to international platforms… Show more •Developed and executed product strategy for robotic and automation lines, resulting in a 20% increase in profitability through market analysis, customer feedback integration, and targeted improvements.• Conducted comprehensive market research, identifying 100+ potential robotic startups in India and creating a detailed database of technologies, founders, and contact information.•Led go-to-market strategies for 14 Indian startups, successfully onboarding them to international platforms 'How to Robot' and 'SynerLeap', increasing their European market reach by over 40%.•Worked closely with the founder on on product lifecycle management, roadmap planning, and agile methodologies, driving overall business growth.•Established strategic partnerships with 8 leading technology startups including Nextfirst, Logic Ladder, Stellapps, and Automata, creating new business opportunities and expanding product ecosystem.•Utilized data-driven approaches for cold calling and email campaigns, significantly boosting revenue for partner startups.•Implemented customer feedback loops and market insights to continuously improve product offerings and maintain competitive edge. Show less

Hyderabad, Telangana, India

Master Of Science - Ms, Information Technology And Management

Courses: Database Foundations for Business Analytics (BUAN 6320) International Business Management (IMS 6304) Foundations of Digital.

Bachelor'S Degree, Computer Science

High School, Mpc