• Creation, Deletion, Unlocking of User ID along with managing Distribution Groups in Active Directory.• Manage Wireless IP Lease through PF- Sense Firewall and assign IP to users.• Monitoring of Complete Network Infrastructure through Nagios.• VMware ESX(i) 6.5 installation, troubleshooting, and management skills.• Creation of Email ID & Manage Email quota of users using Microsoft Exchange.• Management of NAS (Network Attached Storage).• Installation/ Troubleshooting of VPN on user end. • Monitoring, Identifying/ Solve any problems that arise with end-user computer networks & systems onsite & outstation through call, in person or remotely.• Manage IT staff by training and coaching employees.• Installation of software’s as per SOP.• Install and configure Camera, NVR, and DVR and Resolve CCTV-related issues.• Monitoring and Troubleshooting of CCTV IP Cameras and NVR along with installation of new HDD.• Archiving of CCTV cameras recording.• Manage HDMS Server.• Gather system information and creation of professional reports.• Managing IT Assets, IP Sheets, etc. using Excel & SharePoint.• Communicate with ISP Regarding links.• Work with vendors and contractors in technology maintenance.• Manage and troubleshoot PABX TDE 100/200 & NS 500/600.• Manage assets and CCTV of all Amreli outstation.• Installation of weighbridge software.• Installation of Network Printer. • Manage & troubleshoot attendance machine CL-2020L.• Installation & Configure of SAP GUI End users. • Ensure the security of data, network access, and backup systems.• Manage Unifi Controller.• Configure wireless device e-PMP Force 180, Nano M5, Grand Stream & Unifi.

> Responding to technical support calls from end users of computers and software applications.> Setting up and installing new computers, networks and software.> Providing technical support on-site or via remote-access systems.> Installing updates, known as patches, to software applications.> Installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office.> Diagnosing and fixing network problems and hardware or software faults.> Maintaining inventories of hardware and software.> DVR – NVR Installation with Camera.> Server Installation.> EXSI Virtual Machine Installation.> Managing backups of servers, in case of data loss.> Network cabling. > Keeping a record of issues and faults along with solutions, for future reference.> Maintaining good client relations.