12+ years of contribution towards Software Product, Process Quality Assurance & Business Analysis.• Critically analyze the business domain before going to implementation• Give detail attention to QA plan including allocation of least resources• Utilize the effective QA tools & techniques to show coverage of 100% business requirements & traceability matrix.• Empower team through provide trainings in business domains & QA processes.• Strong Synchronization with client to make sure user acceptance testing is successful & provide extensive trainings/ support before/during UAT phase. • Travel to different client countries & provide training regarding customized CRM product modules before UAT to start also provide support to client during SIT/ UAT. • Design the test plan including test preparation & execution timelines, each test phase entry/ exit criteria and allocate QA resources for the test preparation & execution phases.• Establish and maintain traceability matrix among functional requirements and test cases through Azure Devops and represent 100% requirement coverage report to all the stakeholdersTools/ SDLC methodologies/ Standards• CMMI, ISO 9001-2000• Agile Scrum methodology• Azure Devops Test Plan• Familiar with HP Load Runner, HP UFT, HP Performance Center, Selenium automation tool• HP Quality Center , HP ALM, Target process Tool for Scrum Methodology• MS SQL Server 2014, MS Access, Oracle SQL Developer, MS SQL Server V18.• MS Visual SourceSafe, MS 365 SharePoint, Dynamic 365 Power Pane, MS Team, MS Outlook, MS Visio, MS Project 2010.Projects:Implemented Microsoft Dynamic CRM 2011, 2013, 2015, 2016, Dynamic 365 Classic, and UCI 9.1 for different well known Banks CRM Modules covered for Retail & Corporate banking.1.
Listed skills include Black Box Testing, Test Planning, Qtp, Software Quality Assurance, and 23 others.
