Gave direction to the Hungarian domestic sales, marketing, and product departments, as well asthe customer service and sales back office to drive Hungarian commercial goals.Defined, communicated, and executed growth strategies to increase turnover, profit, and marketshare growth in line with corporate objectives, using intelligent customer segmentation to definetools, tactics, and resources to acquire new customers, retain, support, and grow existing customers,partners. Provided high quality, innovative products and solutions that meet the specific needs ofindividual customers, their staff, and consumers. Provided business and people leadership to thecommercial teams.■ Leadership of the Hungarian domestic sales, marketing and product departments, customerservice and sales back office teams■ Achieving Company’s sales, GP & OP targets■ Driving & achieving the company’s commercial strategy & goals■ Efficient organization of the respective departments■ Leadership in cross-functional cooperation to drive alignment and efficiency■ Operational management of sales and marketing action plans, CRM management and ISOprocedures■ Initiation and follow up of sales promotions, new product launches and other commercialactivities■ Delivery of customer service excellence and innovation■ Approval of customer prices, following up contracts of domestic customers, control anddocumentation of bonus calculations and respective invoices■ Monitoring and follow up payment of domestic customers■ Responsibility for sales and marketing events and programs■ Participation in projects■ Reporting and action planning■ Internal and external representation of Hoya■ People leadership and development responsibility■ Cost, budget, and operational management

Leverage consultative sales strengths to identify opportunities, nurture relationships and close deals. Exemplify professionalism and proper etiquette while using all forms of communications with both clients and peers.■ Developed, defined and implemented key sales strategies while working independently on customer segments in the regions of HU, RO, CZ, SK, HR, SRB, BiH, BG and other countries, increasing revenues by more than 100%.■ Built and maintained strong relationships with all customers in order to support the existing client base while also acquiring several new customers.■ Coordinated and conducted creative sample demonstrations in addition to participating in numerous trade fairs, boosting successful sales opportunities by 35%.■ Designed and integrated innovative promotional and advertising initiatives, boosting sales by 40%.■ Continuously exceeded all personal and corporate quotas.■ Elevated annual sales from €1.2m to €2.5m by formalizing sales target programs.

Established and introduced a pioneering business strategy to drive continued organizational growth. Organized and spearheaded a number of critical international intellectual asset management projects including determining appropriate actions and analyzing project risks/budgets to assure success. ■ Provided exceptional customer service as a consultant in the R&D sector, elevating customer retention by 45%.■ Devised and implemented innovative technology and methodology solutions for numerous high-profile client organisations, driving 150% productivity increases. ■ Handled complex negotiations/re-negotiations with potential and existing clients, generating €500k in additional revenues. ■ Collaborated with service departments to create procedures to increase customer service and improve customer satisfaction and loyalty.■ Cultivated innovative and successful local and national marketing initiatives to boost brand recognition.

Generated detailed reports on statistical data to management in order to identify areas of further opportunity. Collaborated with various contracted companies to ensure optimal success. Served as the liaison to community stakeholders, internal programs and community partnerships.■ Organised and executed a variety of successful health screenings/events guaranteeing all activities ran smoothly and efficiently. ■ Monitored and evaluated all aspects of the STEP project, determining additional areas for improvement. ■ Planned, organized and facilitated meetings, conferences, information sessions and special events for local, state and federal partners.■ Conducted marketing and community outreach through community presentations, fairs, website design, social media, brochures, newsletters, flyers and other print advertising. ■ Delivered comprehensive administrative support to the department head and groups of professional staff.

Evaluated numerous market research reports and composed accurate executive summaries for project success. Developed and executed all logistics-related monthly report materials. Successfully established a positive working environment. ■ Coordinated and directed crucial mystery shopping projects assuring all projects were completed on time and exceeded expectations. ■ Tracked, interpreted, analyzed, prepared and distributed project performance reports while developing recommendations.■ Updated systems for enhanced efficiency.