Zonaira Nauman Email & Phone Number

Wellington, Wellington Region, New Zealand

Wellington, New Zealand

• Designed and implemented a data-driven approach to analyze and report the shifts requested by the homes using advanced Excel functions, enabling the manager to forecast HCA hiring more accurately.
• Managed staff bookings efficiently, updated data as required with staff bookings, availability and leave requests, and maintained and distributed rosters.
• Supported recruitment process by shortlisting and tracking applicants and coordinating required follow-up.

Auckland, New Zealand

Islamabad, Pakistan

• Extracted and cleaned complex data for performance monitoring, analysis and reporting using various tools and techniques.
• Visualized and communicated the data on resource utilization of the network, anomalies, performance degradation, or important trends in resource behaviour in appropriate graphs and charts.
• Developed and created GIS maps using ArcGIS to display network coverage and quality.
• Reviewed the system design documents, architecture and network diagram or technical documents for various applications to ensure performance and availability monitoring standards.

Islamabad, Pakistan

• Analyzed data sets from multiple test implementations to identify and account for standard variance in test results and provide recommendations for improvement.
• Conducted User Acceptance testing for the developed software tools and ensured they met the user requirements and specifications.
• Logged new defects and followed up on issues with vendors and other departments for open tickets using effective communication and problem-solving skills.