Zora Rincon Email & Phone Number

California, United States

• Provided support to loan officer and underwriter teams by ensuring the timely, judicious and accurate processing of mortgages. • Reviewed and verified borrowers’ income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications for underwriting submittal. • Ensured compliance with company policies, underwriting guidelines and lending-program requirements.

Livermore, California, United States

• Issued the Conditional Letter of Approval (CLA) or Notice of Incomplete (NOI) letter to the borrowers within the established Service Level Agreement (SLA)• Determined any issues that needed to be addressed with the broker for clarification• Navigated and updated the information in the Lending Operating System• Reviewed conditions in preparation to submit the loan file to Underwriting

• Reviewed loan applications for accuracy, completeness and compliance according to federal guidelines.• Independently processed and decisioned up to 30 loan applications a day for the SBA Economic Injury Disaster Loans (EIDL) program, ensuring deadlines are met.• Responded to client emails and telephone calls related to loan status, providing exceptional customer service during a very challenging time for business owners (beginning of pandemic).

United States

Walnut Creek Ca

• Executed and reported on recurring regional sales policies and procedures• Processed high quality loan reports for sales goals and regulatory standards on daily basis• Worked closely with sales managers and hiring managers on training new and current employees • Scheduled classes, staff meetings, travel arrangements, marketing and software training• Conducted regular compliance monitoring according to federal and state regulatory standards

Zürich Area, Switzerland

• Supported loan officers, tellers and investment bankers with daily duties: opening new accounts, reviewed initial loan applications and made necessary calculations for the loan or other banking services• Managed entire mortgage process after the loan settlement, including data entry, credit reports, appraisals, and tracking of payments• Maintained utmost discretion when dealing with customer information according to very restrictive Swiss standards• Assisted the branch manager with various other duties, such as meetings, mail correspondence, office moves, supplies, etc.

Münsterlingen, Switzerland

• Successfully planned and implemented the reorganization and archiving of all patients medical records dating as far back as 1800’s

Zürich Area, Switzerland

• Supported the key account management and worked as contact person for vendors• Managed the documentation of sales and budget statistics• Supported organization of fairs, employee events and internal training courses

Aarau, Switzerland

• Classified and re-organized company customer data

Bachelor’S Degree, Business And Economics

Integral education in macro- and microeconomics and business Special fields: - environmental & public economics (Thesis) - Financial.

Banking & Finance Essentials