Zorica Ivanovic Email & Phone Number

Responding to inquiries from prospective clients through standard means of communication.Providing administrative support to the company such as preparing forms and reports, arranging meetings, processing and filing confidential reports.Establishing, maintaining and controlling personnel, reports, and organization charts.Monitoring progress and efficiency of the team assigned.Conducting research, gathering data, and providing statistical reports for the company.Interacting with global sponsors on having their materials distributed at conference events.Coordinating with the clients/personnel on any issues they may raise.

Worked as a point of contact for company's inquiries via email.Assisted in conveying information to all relevant departments and clients.Consulted with clients through online messaging to ensure accurate and timely communications.Assisted with the coordination of award events, meetings, and activities.Distributed promotional and marketing campaigns that sustain the company's agenda.

Developed business strategies and achieved positive results through assisting general manager in merchandising, visual, operations and human resources initiatives.Provided professional sales services for high-scale customers as well as outstanding customer services through social media channels, by phone, email or face-to-face communication.Recruited high caliber talent, followed by coaching, training and developing productive and self-confident sales staff. Assisted General Manager in weekly and monthly reports, finances, and product-oriented presentations.Maintained an efficient service friendly environment while accurately assessing individual sales associate performance and opinions.Communicated with the corporation teams in France, Italy, UK, Japan, China and Dubai to satisfy customers' orders and demands across the globe.

Administering and supervising new hire orientation programs, screening applications, arranging interviews, and participating in selection process.Assistance in hiring process doings such as posting jobs on job boards and websites, reviewing applications and maintaining a database on potential applicants.Managing personnel relation and organizational changes, the security of information, data and files.Interacting with and supplying relevant company’s agenda to employees, general manager and respective owners, and job applicants.Managed daily and weekly company reports, payrolls, and activities in areas of purchasing, returns, and exchanges.Managed to transform an under-producing sales team into productive one, resolved sales-related issues, and instituted incentives that elevated performance while creating morale and motivation within sales associates.

M. A, Corporate Communication (2011)

B. A, General Linguistics

A. A, Liberal Arts (2005)

B. A, Social Studies (2007)