Pamela Zorns Email & Phone Number

Athens, Georgia Area

Proponent is the world’s largest independent aerospace distributor, with $400M annual revenues and 600 staff operating out of 12 facilities in eight countries around the globe. Proponent is a combined company formed by Kapco-Global and Avio-Diepen. This 35K SF site is closing and the functions are moving to other locations.– Collect payment from 300+ customers including key accounts, Delta Air Lines and American Airlines.– Led initiative to transition American Airlines from credit card payments to ACH process. Project is saving the 3% processing fee, equaling a $75K annual savings.– Analyze credit limits, past dues, issue POD’s and communicate with customers in conjunction with management of daily invoice cue to maximize on-time payments.– Perform AR aging maintenance related to invoicing and customer disputes.– Input non-trade invoices (rent, utilities and office supplies).– Process and reconcile BB&T travel card expense reporting for 10 employees.– Provide service for all customers to research and resolve order discrepancies. Issue credit memos as needed.– Team with customer service and inside sales to communicate customer issues and resolve RMA’s, quantity discrepancies, and payment issues.– Process warranty claims and issue customer credits on an ad-hoc basis.

Greater Atlanta Area

Stag-Parkway offers RV dealership services, auto parts, and supplies to the south metro Atlanta area. – One of eight people responsible for processing high volume of invoices for weekly check payments.– Matched purchase orders against invoices to reconcile account balances and prepared checks for mail pickup. Managed 80+ vendor accounts.

Greater Atlanta Area

RoadOne offers industry-leading port and rail container drayage, terminal operations, dedicated truckload services, plus transloading, warehousing, and distribution across the U.S. and Canada. – Provided customer service to a large number of truck drivers. Managed breakdowns to coordinate repairs and get Bifleet back on the road. Dispatched repair trucks to provide service to disabled drivers. – As collections specialist, processed and verified credit applications, posted deposits for incoming checks, and collected money on past due invoices.

Greater Atlanta Area

Arrowhead provides chiropractic services through multiple offices.– Collected liability, group, and attorney information, which was utilized to establish accounts; issued dunning letters to accounts; issued payment commitment letters; contacted customers regarding overdue accounts; and recommended bad debt write-offs. – Additional responsibilities included answering telephones, composing documents, word processing, and filing.

Fayetteville, Ga

RoadLink was acquired by RoadOne IntermodaLogistics in 2013. – Oversaw 75+ accounts and collected $30M annually in payments on accounts more than 30 days overdue.– Customer billing duties included accurate order entry and billing and handling orders across multiple service locations in the Eastern U.S. Additional responsibilities included daily mail duties, assisting with switchboard operations, and training temporary employees on company policies and procedures. – As collections clerk, responsible for processing and verifying credit applications, posting deposits for incoming checks, and collecting monies on past due invoices.

Charlotte, North Carolina Area

Monarch Color is an American-owned global ink supplier, providing printing inks, coatings, and ancillary products to the visual communications industry. – Processed credit applications, verifyed credit history for prospective accounts, verified credit accounts, posted deposits for incoming cash and checks, and reconciled items used to bring accounts current.

Charlotte, North Carolina Area

CT Mid-Atlantic is the authorized dealer for Carrier Transport Refrigeration products in the Carolinas and Virginia offering both new and used unit sales, service and parts.– As Accounts Payable Clerk, responsible for weekly invoice processing and verifying, including vendor coding, purchase orders, and inventory control. Additional responsibilities included completing reports for weekly check runs and handling statement reconciliation. – Responsibilities as Human Resources Assistant included processing and maintaining payroll of hourly employees and filing employment verifications for present and past employees.