Community Assistant
CurrentProvided unparalleled customer service and respect for residents while enforcing all American Campus Communities policies and procedures during office shifts.Served as an ambassador for assigned residents and resolved any grievances with living on campus through roommate mediations, work orders, and in-person assistance.Enthusiastically assisted with the implementation of UCI marketing efforts in the community as well as hosting programs to serve the various needs of residents.Monitored property during On-Call Shifts which included weekdays, weekends, and holidays, serving as the first point of contact for any emergency situations on the property from 11PM-8AM