I have multiple years’ experience with numerous companies where I was working and assisting with both hardware and software related problems. I’ve also had general networking technical support. I’ve had a great turn out working in high-volume technical call centers where I was able to demonstrate my strengths in rapidly diagnosing and resolving client or employer issues. Additionally, I have also been constantly praised for effectively communicating with technical as well non-technical users as well as being recognized for my excellent problem solving skills and customer relationships.
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Combat EngineerUnited States Marine Corps Sep 2019 - PresentJacksonville, North Carolina, United States -
Audio Visual TechnicianSkalli Events Feb 2012 - PresentNew York Tri-State Area*Audio: mixers, microphones, and p.a systems*Video: projectors, switchers, cameras, wiring (HDSDI,HDMI,VGA, cat6, and fiber),Media Matrix patching*Lighting: truss, stage, pin spot tables Other responsibilities include testing of audiovisual equipment, handling client problems and concerns, and troubleshooting.*Provided necessary assistance to define audio-visual requirements. Diagnose complex audiovisual problems during conferences and presentations.
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Air Quality SpecialistGenesis Environmental Consultants Apr 2016 - Feb 2017Long Island City, NyMy day to day goals were to monitor the air quality of the work area. I worked as an Air Samopling Technician and Project Monitor in the asbestos aspect of constructions projects on NYCHA properties. I was required to follow and uphold all NYC and NYS DEP, DOB, and OSHA requirements while overseeing the project. I maintained time logs, dates, and photos as a Project Monitor. I also had to check on and change the cassettes used to measure the air quality. While keeping a meticulous record of when these cassettes were changed, the flow rate, and volume of air collected; I was also responsible for taking pictures to back up any findings as proof that the work was being executed as per regulations.
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Advanced Tech SupportDish Network Oct 2013 - Jun 2014Flushing, New YorkMy duties with Dish consisted of daily technical support for a variety of systems. My role was to assist customers, many with very little technical experience, with issues ranging from simple remote control functions to more advance software and user interface problems. I also provided assistance with internet protocol softwares and other internet based services. -
Personal Trainer/ Sales RepSynergy Fitness Clubs Aug 2010 - Oct 2013Greater New York City AreaMy responsibilities were to make sure that every customer got top of the line quality physical training. I was responsible for managing my own schedule and encouraging clientele to come in and achieve their intended goals set forth by them and myself, in conjunction with the gym. My most important responsibility however, aside from 100% customer satisfaction, was customer retention. My goal with the company as a Sales Rep was to make sure that all clients were satisfied with the level of service that was provided to make sure that they kept coming back and renewing their stay with us.I helped establish accounts with many local business as well as many multi-unit apartment buildings.
Zouheir Oukili Skills
Zouheir Oukili Education Details
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Long Island City High SchoolHigh School Regents Diploma
Frequently Asked Questions about Zouheir Oukili
What company does Zouheir Oukili work for?
Zouheir Oukili works for United States Marine Corps
What is Zouheir Oukili's role at the current company?
Zouheir Oukili's current role is Active Duty Military.
What schools did Zouheir Oukili attend?
Zouheir Oukili attended Long Island City High School.
What skills is Zouheir Oukili known for?
Zouheir Oukili has skills like Technical Support, Software Installation, Problem Solving, Preventive Maintenance, End User Training, Customer Service, Connectivity Solutions, Network Connectivity, Team Management.
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