Zoya Ali Email & Phone Number

Chicago, Illinois

Milwaukee, WI

• Working as a freelance marketing and graphic design consultant, including the following organizations:
• Franklin Speech Therapy LLC
• Muslim Community Health Center (MCHC)
• Hamadan Group
• Islamic Society of Milwaukee (ISM)
• ISM West of Brookfield

Chicago, IL

• Log and process client emails for FMLASource and co-branded accounts
• Support management and account management team with developing ways to personalize email content based on client and employee history
• Provide cross-functional and backup support for our client facing agents
• Maintain a comprehensive knowledge of Family Medical Leave Act (FMLA) and related laws in all 50 states to efficiently administer FMLA and related policiesResults:
• Exceeding at 208% of project production goal and 141% over monthly goals
• Promoted to a Tier 3 Customer Experience Specialist as of November 2017

Greater Milwaukee Area

• Web design and management built WordPress website & implemented all technical aspects of site launch & rebrand
• Brand Aesthetic: Color palette, typeface, logos, marketing collateral, business cards, letterhead, ID badges, brochures, branded internal documents, building signage, flyers, outdoor advertising, print advertising.
• Branding — Wrote, designed, & maintained marketing collateral, including in store digital displays, outdoor indoor advertising, branded giveaway items etc.
• Event Planning – Employee engagement events & health education awareness events for local community, grand opening for hayat locations
• Community Networking — Established partnerships with independent clinics & doctors through doctor detailing to increase traffic in sales & more seamless service.
• Content Writing — Corporate website, advertisements, campaigns, seasonal infographics, social media posts, tv and radio commercials etc.

Chicago, IL

• Client Management — Served clients as their main point of contact for all audio, visual, and housing needs
• Budget Management — Provided extensive billing support to client’s pre/post event
• Event Planning — Communicated with internal vendors and departments to ensure on-time delivery of materials for clients and event logistics.Results: Facilitated successful organization of more than 30 conferences at WTC.

Chicago, IL

Responsibilities included but not limited to: administration of 60+ students in residence halls, peer educator, and serving as a community resource.Tasks included: working with resident director, assistant resident director, and other resident assistants in designated area to create a vital and engaged living learning community. Implemented educational and.

Chicago, IL

• Team Management — Lead the Terry Student Center (TSC) team to build student life at WTC facilitated team tasks and projects
• Graphic Design — publications such as fliers and brochures for on and off-campus events
• Social Media Marketing — Established social media presence on Facebook and Twitter for WTC Student Life Results:
• Successful in rebranding WTC community and events.
• Increased engagement of graduate students and upperclassmen on WTC campus

Chicago, IL

The official student newspaper of Loyola University Chicago. The Phoenix is published once a week on Wednesdays and distributed throughout Rogers Park and the Gold Coast, where Loyola has its campuses.Wrote various articles of entertainment happenings in the neighborhood, movie reviews, and conducted interviews with artists from film and music industry.

Bachelor Of Arts (B.A.), Advertising And Public Relations & Minor: Visual Communications

Activities and Societies: Public Relations Student Society of America, American Institute of Graphic Arts (AIGA), Loyola Phoenix, Water.

Education record