Zoya Batool Email & Phone Number

With a BSc in business administration from Royal Holloway, University of London and a diploma in interior design from Indus Valley School of Art and Architecture, I hold a unique combination of skills that blend strategic management expertise with creative design capabilities.As a business development executive at Intera by PCI Interiors, I am responsible for identifying and pursuing new opportunities to expand the company's portfolio and reach. I have also worked closely with the performance marketing team at Manhattan Express, where I have been involved in designing and executing data-driven strategies to increase user acquisition, retention, and engagement across various channels and platforms. Previously, I was a customer satisfaction analyst at Diamond Fabrics Limited, where I collected and analyzed customer feedback to improve satisfaction and loyalty across diverse regions. I translated survey responses to gain insights and identify patterns in collaboration with interpreters, and presented recommendations to management and sales and marketing teams to improve products and tailor campaigns. I am passionate about visual communication, space planning, and customer service. I have proficiency in MS Office as well as graphic design software, such as Adobe Photoshop & Illustrator. I am motivated by achieving measurable results and delivering value to clients and stakeholders. I am always eager to learn new skills and explore new challenges.