Zoë Crabtree Email and Phone Number
Amherst, MA, US
Zoë Crabtree's Location
Amherst, Massachusetts, United States, United States
Zoë Crabtree's Contact Details
Zoë Crabtree work email
- Valid
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Zoë Crabtree personal email
n/a
About Zoë Crabtree
Communications and ITSM professional with experience working in higher education, international education, nonprofits, and theatre. Helping creative people get their technical systems in order so they can get back to being #changemakers.
Zoë Crabtree's Current Company Details
Zoë Crabtree Work Experience Details
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Technical Support And Content SpecialistMount Holyoke CollegeAmherst, Ma, Us
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Technical Support And Content SpecialistMount Holyoke College Jan 2024 - PresentOne of two system administrators for the ITSM ticketing system, primarily responsible for service catalog development, form and workflow design and configuration, knowledge article creation and management, and agent training. Provides regular technical support for students, faculty, and staff as a member of the LITS Technology Help Desk.Member of the:- Identity and Access Management cross-functional committee- internal LITS communications teamCo-chair of the College-wide Affirming Practices for Trans and Gender Non Conforming People (TGNC) Working Group
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Technical Support & Content CoordinatorMount Holyoke College May 2021 - Jan 2024South Hadley, Massachusetts, United StatesProvides regular technical support for students, faculty, and staff as a member of the LITS Technology Help Desk.Project manager for RFP and implementation of a new ITSM ticketing system.One of two system administrators for the new ITSM ticketing system, primarily responsible for service catalog development, form and workflow design and configuration, knowledge article creation and management, and agent training. Member of the:- Identity and Access Management cross-functional committee- internal LITS communications team- College-wide Affirming Practices for Trans and Gender Non Conforming People (TGNC) Working Group
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Marketing CoordinatorProsperity Candle Oct 2020 - May 2021- Wrote twice monthly blog posts highlighting the brand and targeting important keywords- Managed daily posting and engagement for the brand's Facebook and Twitter accounts- Launched a Facebook Group for customers that got 45 members in the first 2 weeks- Drafted 3-4 Mailchimp marketing emails/month that averaged $630 revenue each - Compiled a database of potential blog and podcast partnerships- Created 2 mission-focused videos for YouTube and social posting -
Assistant Manager Of Marketing And CommunicationsCis Abroad - Center For International Studies Jan 2020 - Aug 2020In charge of B2C student communication. Administrator of CIS Abroad’s Pardot and Salesforce instances with a focus on B2C marketing. -
Junior Marketing And Communications CoordinatorCisabroad - Center For International Studies Jan 2019 - Dec 2019Northampton, MaSocial media marketing, in charge of the blog, the scholarship program, and collecting student content. Also works on video projects, website content creation, and print materials.
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Marketing AssistantCis Abroad - Center For International Studies Mar 2018 - Dec 2018Collected, organized, and deployed student content. Ran CIS Abroad’s Instagram account. Worked on print materials. Managed the mailroom.
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Americorps VistaCampus Compact Aug 2017 - Mar 2018Massachusetts -
Americorps Vista Summer AssociateTexas Association Of Charitable Clinics May 2017 - Jul 2017Austin, Texas Metropolitan AreaFocusing on marketing for TXACC, I filmed and edited a series of videos highlighting the associations member clinics. -
Writing TutorIndependent Apr 2017 - Jun 2017Austin, Texas Metropolitan AreaWorked as a writing tutor for a student who was a junior in high school and wanted additional support in their AP literature class. After my tutoring, the student got a 4 on their AP lit exam.
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Stage ManagerGeneric Ensemble Company Mar 2017 - Jun 2017Austin, Texas
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InstructorThe University Of Texas At Austin Jan 2017 - May 2017I designed and taught Theatre History, a survey course covering theatre from the 1800s to the present. The course focused on the works through the lenses of gender, race, and power. A few years after the class, one of my students reached out to me to ask if she could adapt some of the syllabus to use as a unit for their high school theatre course! -
Teaching AssistantUniversity Of Texas At Austin - Department Of Theatre And Dance Sep 2015 - Dec 2016TA’d for TD 301, an introductory theatre class for non-theatre majors coordinated by UT's Department of Theatre and Dance, and for Dancing America, a first year seminar for theatre and dance majors. For TD301, my duties included keeping course notes during lecture, holding office hours, answering student questions via email and in person, and grading 2/3 of the student work. For Dancing America, I did all of the above as well as teaching two once weekly hour discussion sections to talk about the material and support the students’ writing.
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Research AssistantUniversity Of Massachusetts Amherst Jun 2015 - Aug 2015I help facilitate Professor Angie Willey's research on the origins and development of Feminist Science Studies within the academy. -
Stage Crew WorkerStudent Programs Aug 2014 - Jul 2015Mount Holyoke CollegeEvent and stage management, lighting design and rigging, Sound equipment set-up/break-down, projections
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StudentMount Holyoke College Sep 2011 - May 2015Gender Studies Major, Theatre Arts Minor, German Studies Minor
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Office Assistant, Department Of German StudiesMount Holyoke College Sep 2012 - Dec 2012-Created/edited flyers in Microsoft Office Word-Maintained class websites (moodle, ella)-Operated scanning/copying machine
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Producer And Summer InternNorthampton Community Television Jun 2014 - Aug 2014Northampton, MaIntern, Northampton Community Television, Northampton, MA, Summer 2014• Skills: shooting video on DSLR cameras, recording sound on Zoom H2N with Rode mic/Lavelier mic/Shotgun mic, editing on Adobe Premier CS6/Creative Cloud/Photoshop CS6/Plural Eyes, writing and editing short community journalism pieces
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Assistant Stage Manager/Summer InternTheatre Rhinoceros May 2013 - Aug 2013My main responsibility as an intern at Theatre Rhinoceros was to stage-manage their summer production, an evening of three politically minded one act plays. Each evening, I helped with everything from placing the set and keeping track of props and costumes to supervising the actors' warm-ups and backstage preparations to executing quick costume and set changes during the show.
Zoë Crabtree Skills
Stage Management
Photoshop
Facebook
Writing
Organization
Proofreading
Microsoft Office
Microsoft Word
Critical Thinking
Event Planning
Microsoft Powerpoint
Critical Analysis
Directing
Dialogue
University Teaching
Adobe Premiere Cc
Adobe Premiere Pro
Canva
Instagram Marketing
Facebook Marketing
Google Docs
Google Data Studio
Wordpress
Elementor
Zoë Crabtree Education Details
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Performance As Public Practice
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Major: Gender Studies; Minor: Theatre Arts
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Gender Studies
Frequently Asked Questions about Zoë Crabtree
What company does Zoë Crabtree work for?
Zoë Crabtree works for Mount Holyoke College
What is Zoë Crabtree's role at the current company?
Zoë Crabtree's current role is Technical Support and Content Specialist.
What is Zoë Crabtree's email address?
Zoë Crabtree's email address is zc****@****oad.com
What schools did Zoë Crabtree attend?
Zoë Crabtree attended The University Of Texas At Austin, Mount Holyoke College, University Of Amsterdam.
What are some of Zoë Crabtree's interests?
Zoë Crabtree has interest in Arts And Culture.
What skills is Zoë Crabtree known for?
Zoë Crabtree has skills like Stage Management, Photoshop, Facebook, Writing, Organization, Proofreading, Microsoft Office, Microsoft Word, Critical Thinking, Event Planning, Microsoft Powerpoint, Critical Analysis.
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