Zoë Dales Email & Phone Number

Australia

Brisbane, Queensland, Australia

As the Executive Officer for Operations & Service Delivery, I play a multifaceted and pivotal role within the organisation. My primary responsibility is to facilitate and oversee the seamless integration of operational service delivery of new capabilities and strategic initiatives that align with the company's broader objectives. I lead and manage the.

• International Institute of Business Analysis (IIBA®) – accreditation as a Certified Business Analysis Practitioner in progress to be compleed in March 2019 (CPAB®)
• Sydney Chapter Member of IIBA®Member of the International Institute of Business Analysis since 2016 to current

Brisbane, Queensland, Australia

As a leading provider of energy transformation and digital technology professional consulting services for government and private organisations. As one of the founding directors, I provided professional consulting services for clients to achieve their strategic goals and deliver innovative solutions that enhance their performance and sustainability. As the.

Brisbane, Queensland, Australia

As the Portfolio Delivery Manager, Technology & Digital Solutions, I was responsible for leading and managing the delivery of complex technology and digital projects and programs that support Unitywater's strategic objectives and operational needs. The role oversees the end-to-end delivery lifecycle, from initiation and planning to execution and closure.

Australia

This AIPM group that includes executives such as Chief Project Officers and Portfolio heads is a key sounding board for advising the AIPM in driving the PM profession in the 21st century. As an Executive Advisory Group Member, I was a trusted advisor and leader for the AIPM Board, helping to shape the future of the project management profession.Providing.

Darwin, Australia

As the Senior Executive Manager, Strategic Enterprise Portfolio Management, I was responsible for leading and overseeing the strategic planning, execution and evaluation of the Power & Water Corporation's portfolio of projects and programs. The role involves managing a team of portfolio managers, analysts and coordinators, as well as collaborating with.

Northern Territory, Australia

Established the Enterprise Risk Management (ERM) function within PWC and developed the methodology that assesses risk management strategically from the perspective of the entire organisation.My role was to assess top-down risk treatment strategies that would reduce losses, hazards, and other potentials for incidents that may interfere with the.

Northern Territory, Australia

As a founding Committee Member of The Women in Leadership (WIL) Committee that is a network of public servants who are committed to advancing gender equality and diversity in the Northern Territory Government. The committee supports the development and implementation of policies and initiatives that promote the representation, participation and leadership.

Darwin, Australia

As a Senior ICT consultant professional, I provided consulting services for government and private organisations in the areas of information and communication technology. I was responsible for analysing the client's needs, designing and implementing solutions, and providing ongoing support and advice.

Massdiscounters - Durban Area, South Africa

As a Lead Senior Enterprise Business Process and Systems Analyst, I was in charge of the successful implementation of a new Human Resource & Payroll System for Walmart's operations in 13 African countries, impacting over 35,000 employees. This was a major transformation program that involved changes in people, process and system across the retail and.

Durban Area, South Africa

• Project Management
• Workshops / Requirement gathering from business representatives
• Compilation and sign off of Functional Specification
• Solution Architecture
• Compilation of the Mapping Document
• Data warehouse analysis

• The role of a Senior Business Analyst for Systems & Business Processes was to re-engineer a new Guest Checkout Process for DionWired online customers. The E-Commerce project methodology was on Agile methodology to.
• Agile scrum methodology to be applied for quick release;
• Project Management;
• Workshops / Requirement gathering from business representatives;
• Compilation and sign off of User Stories;
• Agile Testing and User Acceptance;

Durban Area, South Africa

• The following duties were expected as part of the assignment: The role as the Senior Business Analyst for Systems & Business Processes was to re-engineer current processes to align with the strategic IT goals to ensure.
• Developed and implemented Project Templates, tool kits and various Matrix Models to drive business investment decisions.
• Introduce Agile scrum methodology to e-commerce department to for quick online project release;
• Process improvement for the divisions IT SDLC processes,
• Workshops / Requirement gathering from business representatives;
• Agile training;

La Lucia Ridge

As an Agile Business Analyst at SA Home Loans IT Division, I leveraged my business knowledge and client services experience to deliver value-added solutions for various IT projects. I applied agile methodologies and techniques such as Domain Driven Design, Behaviour Driven Design, ERD mapping, and Scrum Project Management to analyse business requirements.

Durban Area, South Africa

SA Home Loans is a leading mortgage finance provider in South Africa, offering a range of services related to home ownership and home financing. As a Senior Executive Property Finance Consultant, I was responsible for providing expert advice and solutions to clients on their residential property investment portfolios, as well as originating and switching.

Nqf Level 5 National Diploma In Management & Leadership, Certificate In Management & Leadership

NQF Level 5 Certificate in Management & Leadership

Diploma In Business Analysis, It Business Analysis

IT Diploma in Business Analysis

Certificate Program In Business Analysis, It Business Analysis

Diploma In Business Administration, Business Management In Finance

Certificate In Financial Analysis For Risk Assessment

Activities and Societies: Certificate in Financial Analysis for Risk Assessment (2009)Certificate in Financial Analysis for Risk Assessment

Seta Wealth Management Financial Services (Nqf5), Wealth Management And Long Term Insurance (Nqf5)

Activities and Societies: Financial Services Advisor and Wealth ManagementWealth Management and Long Term Insurance Planning (NQF5) Long.