Zachary Paul

Zachary Paul Email and Phone Number

Experienced Infrastructure Engineer | Unum | 9 years of experience @ Unum
Chattanooga, TN
Zachary Paul's Location
Columbia, South Carolina, United States, United States
Zachary Paul's Contact Details

Zachary Paul work email

Zachary Paul personal email

About Zachary Paul

Zachary Paul is a Experienced Infrastructure Engineer | Unum | 9 years of experience at Unum. He possess expertise in microsoft office, customer service, microsoft excel, powerpoint, active directory and 43 more skills. Colleagues describe him as "It has been my pleasure to work alongside Zach for five years. During that time, he consistently demonstrated exceptional professionalism, dedication, and a customer-focused approach that never failed to impress. One of the most remarkable aspects of Zach's character is his unwavering work ethic. He approaches every task with diligence and persistence. He possesses a broad and deep knowledge base; however, what truly sets him apart is his eagerness to continuously learn, grow and challenge those around him to do the same. Whenever challenges arose outside his current expertise, he would take the initiative to investigate and find the best course of action. Furthermore, working with Zach was an absolute joy. He constantly brought positive energy to the workplace. His collaborative nature and willingness to support others fostered a pleasant and productive work environment. In all, I consider myself incredibly fortunate to have had the opportunity to collaborate with such an outstanding professional. Zach is an invaluable asset to any team, and I wholeheartedly recommend him for any future endeavors." and "Zach has always shown a deep understanding and great technical skills within our role. He was always willing to go the extra mile to ensure all users received their support in a timely and efficient manner. Outside of supporting our end users, Zach offered his assistance to other teammates when in need of additional help. He was a key player and great asset to our team's success"

Zachary Paul's Current Company Details
Unum

Unum

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Experienced Infrastructure Engineer | Unum | 9 years of experience
Chattanooga, TN
Website:
unum.com
Employees:
10
Zachary Paul Work Experience Details
  • Unum
    Infrastructure Engineer
    Unum Dec 2021 - Present
    Chattanooga, Tn, Us
    • Administer application tools and support platform functionalities, ensuring seamless user experience.• Conduct comprehensive security reviews, patch vulnerabilities, and implement necessary security measures.• Design and implement enterprise monitoring environments utilizing technologies such as Alert Site, Microsoft Operations Management Suite, and Azure monitoring tools.• Identify automation opportunities and develop scalable solutions to enhance infrastructure performance.• Establish incident and change management processes, creating documentation and training materials for operational consistency.• Participate in on-call rotations and collaborate with operations teams to resolve high-impact issues.
  • Unum
    Senior Operations Support Analyst
    Unum Nov 2017 - Dec 2021
    Chattanooga, Tn, Us
    • Developed processes to enhance service stability, capacity, and performance, consistently exceeding business service levels.• Collaborated with IT teams to monitor and resolve infrastructure incidents, ensuring minimal disruption to services.• Led and participated in cross-functional projects, managing timelines and resource allocation to ensure project success.• Provided technical leadership and mentorship to team members, fostering a culture of continuous improvement.• Actively contributed to Continual Service Improvement (CSI) initiatives, identifying and implementing process enhancements.
  • Unum
    Operations Support Analyst
    Unum Feb 2016 - Nov 2017
    Chattanooga, Tn, Us
    • Supported the operational management of IT services, ensuring adherence to ITIL-based processes for Incident, Problem, Change, and Release Management.• Worked collaboratively with senior analysts to diagnose and resolve infrastructure issues impacting service users.• Developed technical solutions for moderate complexity issues, utilizing agile methodologies to meet business needs.• Maintained high productivity through effective time management and multi-tasking in fast-paced environments.
  • Lexington Medical Center
    Is Support Assistant
    Lexington Medical Center Oct 2014 - Feb 2016
    West Columbia, South Carolina, Us
    • Led a team responsible for upgrading the hospital system’s computers from Windows XP to Windows 7, ensuring a seamless transition across the entire network.• Gained proficiency in a variety of software and operating systems, including Microsoft Office Suite, HEAT Service & Support, DameWare Mini Remote Control, Cognos, Meditech, Mysis Vision, Dragon NaturallySpeaking, Ghost 11.5, Windows Server 2003, and Active Directory.• Collaborated with end-users to facilitate the migration process, ensuring all necessary files and applications were operational post-upgrade.• Networked user documents and printers to central servers, optimizing accessibility throughout the Lexington Medical Center network.• Created and managed new user profiles and access accounts within Active Directory to enhance user support and security.

Zachary Paul Skills

Microsoft Office Customer Service Microsoft Excel Powerpoint Active Directory Windows 7 Computer Hardware Operating Systems Software Documentation Technical Support Leadership Virtual Private Network Laptops Microsoft Word Research Training Project Management Sql Microsoft Exchange Sharepoint Sharepoint Designer Networking Teaching Sales Social Networking Process Improvement Time Management Access Windows 10 Management Strategic Planning Windows Xp Servers Windows Server Marketing Business Analysis Troubleshooting Databases Security Vmware Team Leadership Editing Vendor Management Disaster Recovery Marketing Strategy Visio Data Analysis Event Management

Zachary Paul Education Details

  • Appalachian State University
    Appalachian State University
    Business
  • South Carolina Governor'S School For The Arts And Humanities
    South Carolina Governor'S School For The Arts And Humanities
    General

Frequently Asked Questions about Zachary Paul

What company does Zachary Paul work for?

Zachary Paul works for Unum

What is Zachary Paul's role at the current company?

Zachary Paul's current role is Experienced Infrastructure Engineer | Unum | 9 years of experience.

What is Zachary Paul's email address?

Zachary Paul's email address is zp****@****ail.com

What schools did Zachary Paul attend?

Zachary Paul attended Appalachian State University, South Carolina Governor's School For The Arts And Humanities.

What skills is Zachary Paul known for?

Zachary Paul has skills like Microsoft Office, Customer Service, Microsoft Excel, Powerpoint, Active Directory, Windows 7, Computer Hardware, Operating Systems, Software Documentation, Technical Support, Leadership, Virtual Private Network.

Who are Zachary Paul's colleagues?

Zachary Paul's colleagues are Tyne Hubbell, John Kingsley M., Chad Guess, Chelsea Hixson, Stephanie Hall, Lauren Smith, Tom Porterfield.

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