Zachary Gilbert's Location
Phoenix, Arizona, United States, United States
Zachary Gilbert's Contact Details
Zachary Gilbert work email
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- Valid
Zachary Gilbert personal email
n/a
Zachary Gilbert phone numbers
About Zachary Gilbert
I am a software engineer, currently working on building a new generation of AI-powered video-conferencing. I am passionate about building robust, maintainable, and performant software. I am always looking for new challenges and things to learn.
Zachary Gilbert Work Experience Details
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Senior Devops EngineerUpwork Dec 2023 - PresentSan Francisco, California, Us- Led infrastructure and DevOps efforts for Upwork's AI-enhanced WebRTC communication platform within the Umami AI/ML organization.- Designed and implemented a highly reliable and scalable real-time communication (RTC) platform using Kubernetes for cloud-agnostic deployment.- Oversaw platform operations and established observability practices to ensure seamless scaling and high availability. -
Senior Software EngineerHeadroom Inc. Apr 2022 - Dec 2023San Francisco, Ca, Us- Team lead for DevOps and cloud infrastructure at Headroom.- Led SOC2 certification process, allowing for many more enterprise partner leads.- Ensured smooth launch for public launch of Headroom integrations with partners, with 0% downtime.- Focused on instrumentation of production applications for observability, resulting in less noisy alerting and better incident management.- Reduced build times for our monorepo by ~50%, from 15 minutes to 7 minutes on average.- Enhanced release automation using GitOps methods, create easy and well-documented hotfix procedures. -
Software EngineerHeadroom Inc. Aug 2021 - Apr 2022San Francisco, Ca, Us- Sole engineer responsible for cloud infrastructure and DevOps for real-time AI-powered video conferencing platform.- Platform is based on Google Cloud Platform, with Kubernetes as our application and infrastructure deployment engine (via Kubernetes config-connector). CloudBuild was used for CI/CD. - Designed for scaling during our public product launch.- Helped design search indexing based on Elasticsearch and GCP Dataflow streaming.- Writing and reviewing Go and Python code for all of our services.
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Software EngineerMyndshft Jun 2020 - Aug 2021Mesa, Arizona, Us- Member of the core product team developing backend services to power our healthcare automation platform, including eligibility, patient financial responsibility, and prior auth determination APIs.- Focused on writing clear and maintanable code to express core business domain logic.- Using Spring Boot web framework and very much enjoying writing code in Kotlin.- Helped design events-based service architecture to ensure availability and resiliency.- Responsible for monitoring and operations of APIs we own, including on-call responsibility. -
Software EngineerMyndshft Jun 2018 - Jun 2020Mesa, Arizona, Us- Member of the architecture team that built our core platform from from conception to a stable and robust production system serving ~1000 complex transactions per day.- Responsible for cloud infrastructure (Google Cloud Platform), ops and deployment (Kubernetes). - Implemented CI/CD using Bitbucket Pipelines.- Introduced Infrastructure as Code to our platform using Terraform.- Designed and wrote microservices in Go.
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Business Systems AnalystOptimum Hq Technologies Llc Oct 2017 - Mar 2018- Designed client solutions using the OptimumHQ’s workflow-based business automation platform.- Led requirements gathering and documentation, solution architecture, and project planning for client integrations. - Led all aspects of client integration, including data modeling, workflow modeling, data requests through internal API, and front end implementation using HTML/ CSS/Javascript.
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Business AnalystAmazon Oct 2016 - Oct 2017Seattle, Wa, Us- Leader of analytics for hybrid transportation/customer service team responsible for proactively monitoring Amazon's large item network.- Delivered weekly metrics and Key Performance Indicators, focus on metrics resulted in ~$2 million year over year savings in Large Item concessions.- Wrote, maintained, and optimized complex SQL queries against Enterprise Data Warehouses (Oracle and Amazon Redshift). - Built dashboard to track customer service metrics for my team using internal tool based on Elasticsearch/Kibana. -
TutorPrivate Math And Science Tutoring Sep 2015 - Feb 2017- Private tutor in a wide range of scientific and mathematical subjects. - Math subjects include algebra, geometry, calculus, statistics, & probability.
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Reporting AnalystQuality Distributors, Llc Jan 2016 - Oct 2016Phoenix, Az, Us- Responsible for weekly data analysis and reporting for 40 T-Mobile dealers enrolled in T-Mobile Premium Retailer program.- Developed and implemented company-wide sales reporting for hundreds of prepaid wireless dealers.- Designed Excel-based interactive dashboards to track Key Performance Indicators. - Use advanced Excel skills and knowledge of data cleaning, mining, and analysis to more intelligently guide business. -
Concept CoachEdgenuity Inc. Jan 2014 - Aug 2015Scottsdale, Arizona, Us- Tutored students in math and sciences for online learning company. - Explained complex mathematical and scientific concepts in a clear manner through LivePerson online chat program.- Expanded strong customer service skills helping students navigate online course system. -
School Of Life Sciences Undergraduate Research (Solur) FellowArizona State University 2009 - Aug 2011Tempe, Az, UsLIMB Lab (Laboratory for Integrative Motor Behavior) School of Life Sciences, Arizona State UniversityDr. Devin Jindrich, Principal InvestigatorProject: Pulsed Ultrasound for the Rehabilitation of Movement after Spinal Cord Injury -
Undergraduate Research AssistantArizona State University 2008 - 2011Tempe, Az, UsTyler Laboratory of Neurobiology and Bioimaging School of Life Sciences, Arizona State University Dr. William Tyler, Principal InvestigatorProject: Ultrasonic Neuromodulation of the Mouse Central Nervous System
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Research InternBaylor College Of Medicine May 2009 - Aug 2009Houston, Texas, UsSMART (Summer Medical and Research Training) ProgramDepartment of Molecular and Human Genetics Baylor College of MedicineDr. Hugo Bellen, Principal InvestigatorProject: Developing a Disease Model of Amyotrophic Lateral Sclerosis inDrosophila
Zachary Gilbert Skills
Go
Kubernetes
Software Development
Docker
Blockchain
Data Visualization
Python
Hyperledger
Microservices
Mathematics
Statistics
Shell Scripting
Sql
Html
Css
Javascript
Databases
Linux
Continuous Integration And Continuous Delivery
Rest Api
Zachary Gilbert Education Details
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Arizona State UniversityMathematics -
Arizona State UniversityBiological Sciences
Frequently Asked Questions about Zachary Gilbert
What company does Zachary Gilbert work for?
Zachary Gilbert works for Upwork
What is Zachary Gilbert's role at the current company?
Zachary Gilbert's current role is Senior DevOps Engineer at Upwork.
What is Zachary Gilbert's email address?
Zachary Gilbert's email address is za****@****asu.edu
What is Zachary Gilbert's direct phone number?
Zachary Gilbert's direct phone number is +160244*****
What schools did Zachary Gilbert attend?
Zachary Gilbert attended Arizona State University, Arizona State University.
What skills is Zachary Gilbert known for?
Zachary Gilbert has skills like Go, Kubernetes, Software Development, Docker, Blockchain, Data Visualization, Python, Hyperledger, Microservices, Mathematics, Statistics, Shell Scripting.
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