I am an innovative and results-driven healthcare leader with 15+ years of proven success in building clinical programs, developing healthcare products, and successfully scaling teams from infancy into top-performing departments, exceeding SLAs, KPIs, and revenue goals. Through a professional career spanning two decades, I have extensive expertise in optimizing healthcare delivery in highly matrixed organizations with various payor environments & patient populations, including inpatient, outpatient, compounding, specialty, and ambulatory care settings. My comprehensive understanding of clinical and regulatory requirements, operational flows, and technical knowledge of digital technology products has allowed me to drive innovation in healthcare delivery and create medication management solutions that integrate meaningfully within the end-use workflow, best positioned to drive the desired outcomes. As a natural connector, I have led cross-functional teams of business partners, hospital executives, clinicians, engineers, and developers through the #product development cycle of clinical products from conception to launch, owning the success metrics, prioritization of new features, compelling roadmaps and metric targets to achieve desired goals and measure progress towards them.Augmenting my professional knowledge and skills, I have managed teams of 40+ direct reports and oversaw a $17M budget while streamlining protocols, optimizing workflows, and expanding clinical services resulting in significant improvements in productivity, patient safety, cost-containment, quality, and employee satisfaction. As a transformational leader, I develop data-driven strategies in program design & execution and operation management excellence to create succinct, articulate, and successful deliverables. My ability to navigate ambiguous and dynamic circumstances, paired with my passion for building innovative data-driven solutions, allows me to successfully maximize finite healthcare resources for the betterment of healthcare delivery.
Applied Pharmacy Services
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Principal Healthcare Product ConsultantApplied Pharmacy ServicesSan Diego, Ca, Us
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Principal Healthcare ConsultantApplied Pharmacy Services Jun 2020 - Present• Develops medication management solutions and clinical programs for healthcare organizations and health plans clients to achieve high-quality outcomes aligned with organizational objectives within an efficient cost structure• Partners with medical groups to evaluate the performance of current clinical services against established standards and financial budgets, setting the strategy for expansion and process improvement of services• Opens new revenue streams through implementation and expansion of pharmacist-led clinical services such as MTM, Transitions of care, and Chronic Disease Management, improving outcomes and reducing hospitalization• Provides subject matter expertise in medication safety, staff development, quality assurance, controlled substance diversion prevention, digital health technology optimization, and risk mitigation• Prepares strategic business plans to direct smooth transition change management and streamline technology adaptation, reducing overall implementation time and increasing profitability • Implements cost containment strategies through workflow optimization and productivity solutions• Direct product strategy in partnership with clients to develop product requirement documents, user stories, and acceptance criteria to communicate software specifications and workflow mapping to the development team, driving measurable outcomes, and ensuring usability and scalability • Lead cross-functional teams of business partners, hospital executives, engineers, and developers through the product development cycle of clinical products from conception to launch, owning the success metrics, prioritization of new features, compelling roadmaps, milestones, and metric targets to achieve desired goals and measure progress towards them • Implements cost containment strategies through workflow optimization, productivity solution, and formulary management to optimize medication utilization and reduce waste
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Director Of Inpatient Pharmacy & Specialty Pharmacy ServicesScripps Health Apr 2019 - Jan 2022San Diego, California, Us• Directed the expansion of the Ambulatory pharmacy business line and the implementation of new Epic (EHR) Ambulatory Care module, by working cross-functionally with executives, providers, and engineers to develop the project plan, roadmap, critical path, and training regimen, resulting in a successful integration across 5 hospitals and ambulatory care clinics• Drove key performance indicators (KPIs) for health outcomes by building symptom improvement and quality of life reports to proactively identify high-risk patients, leading to the expedited deployment of targeted interventions significantly improving medication adherence and reducing readmissions• Managed and executed the roadmap of architectural features for the improvement of outpatient pharmacy workflows, resulting in a reduction in duplicate medication errors and claim rejections• Led the development of a comprehensive training plan, developing SOPs system operating manuals, training scripts, tip cards, implementation guides, and staff competencies for the proper use of newly implemented technologies• Leveraged key scientific data and medication utilization management to drive formulary decisions and develop patient-centered evidence-based disease management protocols aligned with current clinical standards of practice • Built EHR module to track and automate the reporting process for targeted clinical outcomes, demonstrating measurably improved patient outcomes that achieve national clinical and service best practice results• As chair of the Clinical and Quality Assurance Committee, collaborated with the clinical teams to evaluate clinical practices, and develop Key Performance Indicators (KPI) to address gaps, and improve quality measures -
Director Of Inpatient Pharmacy And Clinical ServicesPediatric Hospital Jun 2013 - Apr 2019• Established pharmacy department, licensure, operations, and supervision of all hospital activities related to medication management, leading the successful accreditation by CDPH and Joint Commission• Led the evaluation, selection, and contract negotiations of medication-related technologies and third-party applications to successfully obtain hospital accreditation • Developed the electronic health record (EHR), transitioning from paper charts by working cross-functionally across engineering, operations, and clinical stakeholders, to roll out an EHR, eMAR, and remote CPOE hospital-wide • Managed the EHR implementation through all phases of the SDLC, from user discovery, collecting requirements, authoring user stories and bugs, prioritization and road mapping, writing test scripts, conducting QA, and managing the release• Integrated the EHR to the medication storage automation, enabling barcoding, remote order entry and verification, and formulary compliance, by collaborating with multiple contracted vendors and engineers, resulting in over $500k reduction in annual labor costs• Developed standard operating procedures and effectively trained a workforce of 80+ nurses and physicians to ensure understanding of institution-wide clinical applications, yielding a 38% reduction in medication reconciliation errors and a 25% reduction in MAR discrepancies• Chaired several decision-making committees including the P&T Committee. Medications Safety & Quality Assurance as well as the Antimicrobial Stewardship committee evaluating the use of medications, provide education on updated guidelines to improve Medication Utilization -
Pharmacy Manager (Compounding)Resource Pharmacy Jan 2012 - Oct 2012• Established the pharmacy policies and procedures in accordance laws and regulations. Oversight of all pharmacy activities and personnel. Select, supervise, instruct, delegate assignments, train, schedule and dismisses departmental personnel• Updated compounding equipment and practices in accordance to USP pharmaceutical compounding preparation standards to improve the quality of care and safety of employees• Build strong relationships with doctor’s offices and costumers to identify their unmet needs. Provided educational presentations to local physicians and clinics to educate them about our products and services for use in revenue generating opportunities• Implemented compounding techniques and procedures to increase productivity by %200 and increase profit margin while reducing expense. • through implementations of initiatives that improved workflow efficiency, simplified inventory management and reduced employee turnover • Developed a preceptor program for new pharmacy technicians that included pharmacy operations, record keeping system, understanding pharmacy regulations and implementation of policies and procedures
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Relief PharmacistPharmscist Relief Agency Dec 2007 - Jan 2010
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PharmacistKaiser Permanente Oct 2005 - Sep 2009Oakland, California, Us
Zahra Darya S. Skills
Zahra Darya S. Education Details
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University Of The PacificDoctor Of Phrmacy -
California Board Of PharmacyAdvance Practice Pharmacy (Apha)
Frequently Asked Questions about Zahra Darya S.
What company does Zahra Darya S. work for?
Zahra Darya S. works for Applied Pharmacy Services
What is Zahra Darya S.'s role at the current company?
Zahra Darya S.'s current role is Principal Healthcare Product Consultant.
What schools did Zahra Darya S. attend?
Zahra Darya S. attended University Of The Pacific, California Board Of Pharmacy.
What skills is Zahra Darya S. known for?
Zahra Darya S. has skills like Leadership, Community Pharmacy, Hospital Pharmacy, Clinical Pharmacy, Medication Safety, Electronic Health Records, Medication Reconciliation, Pharmacotherapy, Pharmacists, Clinical Pharmacology, Clinical Research, Strategic Initiatives.
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