Zsofia Horvath Email & Phone Number

Cambridge, Gb

Cambridge, England, United Kingdom

• Manage multiple international alpha and beta programs with hundreds of testers to provide early feedback on pre-released products, software, channels and games• Continuously screen and recruit proficient internal alpha and external beta candidates• Administer and monitor beta forums for multiple projects• Coordinate pre-release testing with internal employees• Collect and Analyse usage data• Troubleshoot and provide detailed bug reports for issues reported from beta, employees and Customer Support• Provide status report on all projects• Design surveys that provide valuable feedback• Regularly publish status for all current alpha and beta projects• Implement processes that reduce the risk of information leaks• Liaise with other Roku Alpha/Beta Coordinators, both in the UK and other time zones to share information and collate reports.

Cambridge, England, United Kingdom

Cambridge, England, United Kingdom

London, England, United Kingdom

• Collaboration: working closely with different departments across the board and liaising up to senior leadership level in order to make sure that operations run smoothly. This includes traffic, playout, system support, programming and creative teams.• Task, knowledge and information management: creating manuals, media plans, lists and ‘how to do’ documents for channels and workflows. Driving information and data management on systems to the highest level of accuracy, managing timing out of daily schedules for 5 OTT movie channels, and promotion management.• Process improvement: Constantly finding opportunities in order to make the different workflows more efficient. System super user and advising system developments from user point of view, how the system could be better, which processes could be made automated, so it can help to users to work faster and more efficient.• Systems and Reporting: data entry management into broadcast system, report management from the system for programmes/promos/fillers etc.

Thames Ditton, Surrey, United Kingdom

• Collaboration: worked closely with different departments across the board including senior leadership level (engineers, system support, sales team and project managers) in order to make sure the operation ran smoothly.• Stakeholder/Client management: created power point presentations for trainings, supported from supplier side new clients with requests for change, raised cases in Salesforce for system bugs/issues, assisted existing clients in queries about differences between system releases.• Task Management: attended meetings with external and internal stakeholders about development queries, helped implementing the broadcast system for new clients, created documentations about updates and upgrades of the system. Tested system functions for clients when they required.

Amsterdam Area, Netherlands

• Collaboration: worked closely with different departments across the board up to senior leadership level in order to make sure the operation ran smoothly. This includes traffic, playout, system support, programming and media planning teams.• Task, knowledge and information management: created manuals and ‘how to do’ documents for channels and workflows. Drove information and data management on systems to the highest level of accuracy, managed timing out of daily schedules. Created structured library for saving exports and related documents.• Process improvement: found shortcuts in the system for different workflows. Found opportunities in order to make the different workflows more efficient.• Systems and Reporting: data entry/export/import management into/from the broadcast system, report management from the system for programmes/promos/fillers.

London, United Kingdom

• Collaboration: worked closely with different departments across the board up to senior leadership level in order to make sure the operation ran smoothly. This includes traffic, playout, system support, acquisition, marketing, programming and media planning teams. • Task management: scheduled 4 OTT channels and did programming tasks for 3 OTT channels. Created manuals and ‘how to do’ documents for channels and workflows. Drove information and data management on systems to the highest level of accuracy, managed timing out of daily schedules for 4 OTT channels. Chose movies for 3 OTT channels and built up the daily programming grid. Created structured library for saving exports and related documents. Created monthly listings and highlights email for external and internal stakeholders. Knowledge sharing and training for new and existing colleagues.• Creativity: Researched and created databases for movie stunt ideas and was co-editor for the monthly programming Grid. Did creative brain storming about the future movies and series stunts and created the monthly movie promotion list with the Film1 Programming Coordinator, acquisition and marketing teams. • Process improvement: found shortcuts in the system for different workflows. Found opportunities in order to make the different workflows more efficient. Did regression testing when new version of the system was implemented.• Systems and Reporting: data entry/export/import management into/from the broadcast system, report management from the system for programmes/promos/fillers.• Team Player: was voluntarily holiday cover for the VOD coordinator and the promo coordinator.

London, United Kingdom

London, United Kingdom

London, United Kingdom

• Collaboration: worked closely with different departments across the board up to senior leadership level in order to make sure the operation ran smoothly. This includes traffic, playout, system support, programming and media planning teams.• Task management: created manuals and ‘how to do’ documents for channels and workflows. Drove information and data management on systems to the highest level of accuracy. Created structured library for saving exports and related documents. Knowledge sharing and training for new and existing colleagues.• Project coordinating: assisted system transmission from one Broadcast System to another Broadcast System. Did regression testing when new version of the system was implemented.• Systems and Reporting: data entry/export/import management into/from the broadcast system, report management from the system for programmes/promos/fillers.• Process improvements: found shortcuts in the system for different workflows. Found opportunities in order to make the different workflows more efficient.• Team Player: voluntarily helped co-workers when needed.

Doha, Qatar

• Travel management of VIP clients and young travelers in order to provide the best customer experience, assisted with documentation and ticketing• Collaboration with 10+ nationalities

Budapest, Hungary

• Collaboration: worked closely with different departments across the board up to senior leadership level in order to make sure the operation ran smoothly. This includes traffic, playout, system support, programming and media planning teams.• Task management: created manuals and ‘how to do’ documents for channels and workflows. Drove information and data management on systems to the highest level of accuracy. Created structured library for saving exports and related documents. Knowledge sharing and training for new and existing colleagues.• Project coordinating: assisted MTV Hungary channel migration from Budapest to London.• Systems and Reporting: data entry/export/import management into/from the broadcast system, report management from the system for programmes/promos/fillers.• Process improvements: found shortcuts in the system for different workflows. Found opportunities in order to make the different workflows more efficient. Did regression testing when new version of the system was implemented.

Master'S Degree

Post-Production Assistant

Bachelor'S Degree