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Zsófia Kertész Email & Phone Number
Incident and Problem Manager
at
dwp Software Kft.
1 work email found
@telekom.hu
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Incident and Problem Manager
Location
Budapest, Hungary
Company size
Who is Zsófia Kertész? Overview
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Quick answer
Zsófia Kertész is listed as Incident and Problem Manager at dwp Software Kft., a with 53 employees, based in Budapest, Hungary. AeroLeads shows a work email signal at telekom.hu and a matched LinkedIn profile for Zsófia Kertész.
Zsófia Kertész previously worked as IT problem manager at Telekom Hu and System Administrator at Adweko. Zsófia Kertész holds Software Developer from Soter-Line Oktatási Központ.
Company email context
Email format at dwp Software Kft.
This section adds company-level context without repeating Zsófia Kertész's masked contact details.
*@telekom.hu
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AeroLeads found 1 current-domain work email signal for Zsófia Kertész. Compare company email patterns before reaching out.
Profile bio
About Zsófia Kertész
Zsófia Kertész is a Incident and Problem Manager at dwp Software Kft.. She possess expertise in sap, mainframe, windows, german, microsoft office and 17 more skills.
Listed skills include Sap, Mainframe, Windows, German, and 18 others.
Current workplace
Zsófia Kertész's current company
Company context helps verify the profile and gives searchers a useful next step.
Dwp Software Kft.
7 roles
Zsófia Kertész work experience
A career timeline built from the work history available for this profile.
Incident And Problem Manager
Incident And Problem Manager
It Problem Manager
Incident and problem management in all areas of IT operation.-Coordinating and supporting of devops organizations tasks: making and driving root cause investigations. If any change is required, coordinating their fulfilment.-Regularly measuring and tracking the performance of IT services and DevOps organizations, develop and implement development recommendations. Continuous evaluation and improvement of service levels (SLA/OLA)-Controlling the documentation of problems, known errors, related knowledge and managing the handling of problem tickets on hold.-Preparing analyses, seeking for correlations and synergies between the particular systems and processes and preparing decision-making proposals on process-Making suggestions on how to avoid parallel operation and other operational problems.-Taking part in the forming of regulations concerning the problem management process.-IT configuration item management-Change management- Creating service description documents for new and existing services.(SDP)
Aug 2020 - Dec 2021
System Administrator
Support for daily and monthly closing with the help of Bank Analyzer for German banks.-Reports-Running tests and error analysis-problem solving-Participation in testing processes and documentation-Participation in project tasks during system development-Communication with German colleagues and clients in German and EnglishCompetence:SAP Bank Analyzer Plattform ,SAP BA SDL/RDL/DLL,SAP BA CVPM
Jun 2017 - Aug 2020
Mainframe Operator
-Supporting mainframe related applications for Customers (BMW, Daimler, Seat, MAN, Audi, VW, Alcatel, etc.)-System monitoring-Implement changes-Scheduling jobs-Analise and fix job errors
Jun 2016 - Jun 2017
Senior Service Desk Agent (German Speaking)
- 7x24 customer support- Network monitoring- Microsoft Office 1st level support- Incident Management- Software Order Management- Escalation to 2nd and 3th Level- Software installation and error handling(2nd level support)
Feb 2014 - Jun 2016
Team & coworkers
Colleagues at dwp Software Kft.
Other employees you can reach at dwpbank.de. View company contacts for 53 employees →
TB
Thomas Baum
Colleague at Dwp Software Kft.Cologne Bonn Region, Germany
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WW
Wiebke Weck
Colleague at Dwp Software Kft.Germany
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KS
Kai Scheeren
Colleague at Dwp Software Kft.Düsseldorf, North Rhine-Westphalia, Germany
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JJ
Jürgen Johann
Colleague at Dwp Software Kft.Frankfurt, Hesse, Germany
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CW
Christian Wöhrle
Colleague at Dwp Software Kft.Frankfurt Rhine-Main Metropolitan Area, Germany
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AF
André Fuest
Colleague at Dwp Software Kft.Cologne Bonn Region, Germany
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MK
Meike Köpke, Ll.M.
Colleague at Dwp Software Kft.Frankfurt, Hesse, Germany
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MU
Michaela Unte
Colleague at Dwp Software Kft.Düsseldorf, North Rhine-Westphalia, Germany
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SB
Sylvester Bauch
Colleague at Dwp Software Kft.Hamburg, Germany
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DR
Dr. René Börner
Colleague at Dwp Software Kft.Langenselbold, Hesse, Germany
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Thomas Baum
Colleague at Dwp Software Kft.Cologne Bonn Region, Germany
View →
WW
Wiebke Weck
Colleague at Dwp Software Kft.Germany
View →
KS
Kai Scheeren
Colleague at Dwp Software Kft.Düsseldorf, North Rhine-Westphalia, Germany
View →
JJ
Jürgen Johann
Colleague at Dwp Software Kft.Frankfurt, Hesse, Germany
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CW
Christian Wöhrle
Colleague at Dwp Software Kft.Frankfurt Rhine-Main Metropolitan Area, Germany
View →
AF
André Fuest
Colleague at Dwp Software Kft.Cologne Bonn Region, Germany
View →
MK
Meike Köpke, Ll.M.
Colleague at Dwp Software Kft.Frankfurt, Hesse, Germany
View →
MU
Michaela Unte
Colleague at Dwp Software Kft.Düsseldorf, North Rhine-Westphalia, Germany
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SB
Sylvester Bauch
Colleague at Dwp Software Kft.Hamburg, Germany
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DR
Dr. René Börner
Colleague at Dwp Software Kft.Langenselbold, Hesse, Germany
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3 education records
Zsófia Kertész education
Software Developer
Soter-Line Oktatási Központ
System Administrator Course
Webler Oktatóstúdió
Business/Managerial Economics
Általános Vállalkozási Főiskola
FAQ
Frequently asked questions about Zsófia Kertész
Quick answers generated from the profile data available on this page.
What company does Zsófia Kertész work for?
Zsófia Kertész works for dwp Software Kft..
What is Zsófia Kertész's role at dwp Software Kft.?
Zsófia Kertész is listed as Incident and Problem Manager at dwp Software Kft..
What is Zsófia Kertész's email address?
AeroLeads has found 1 work email signal at @telekom.hu for Zsófia Kertész at dwp Software Kft..
Where is Zsófia Kertész based?
Zsófia Kertész is based in Budapest, Hungary while working with dwp Software Kft..
What companies has Zsófia Kertész worked for?
Zsófia Kertész has worked for Dwp Software Kft., Telekom Hu, Adweko, and It Services Hungary Kft..
Who are Zsófia Kertész's colleagues at dwp Software Kft.?
Zsófia Kertész's colleagues at dwp Software Kft. include Thomas Baum, Wiebke Weck, Kai Scheeren, Jürgen Johann, and Christian Wöhrle.
How can I contact Zsófia Kertész?
You can use AeroLeads to view verified contact signals for Zsófia Kertész at dwp Software Kft., including work email, phone, and LinkedIn data when available.
What schools did Zsófia Kertész attend?
Zsófia Kertész holds Software Developer from Soter-Line Oktatási Központ.
What skills is Zsófia Kertész known for?
Zsófia Kertész is listed with skills including Sap, Mainframe, Windows, German, Microsoft Office, Db2, Z/Os, and Tso.
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