Zsofia Miczinger Email & Phone Number

London, Gb

London, England, United Kingdom

• Office Relocation Management: Ensured seamless transitions to new sites by coordinating with vendors and relocation companies, updating documentation, and ensuring compliance with health and safety regulations in London, Toronto, Raleigh NC. Opening a new international site in Lisbon, Portugal.• Fire safety and health and safety assessments and management global sites. • Event Management: For internal events and marketing, handling hospitality setup and creating promotional materials. Organized annual corporate team outings for up to 150 attendees, overseeing vendor selection, venue arrangements, entertainment, and catering.• Finance: Monitored yearly budgets for projects and events company-wide, optimizing office and events spending across global locations. Advised and managed quarterly budgets for company-wide team outings, aligning with the Finance Department for efficient spending. Reallocating and utilizing budgets to streamline costs.• Committee Leader: Advocated for employee mental health and well-being through the establishment of a Well Being Committee, promoting a safe work environment and facilitating internal communication and operational procedures. Established Diversity, Equity, and Inclusion (DEI) and ERG groups, developing guidelines and codes of conduct to support their initiatives.• Front of House Standards, Office operating procedures, roll-out of Health and Safety staff training program, starting process of Environmental Awareness, Building and Facility management

London, England, United Kingdom

As an Office Assistant, I organized and led social events aligning with company values, supported employee well-being and structure in collaboration with People Operations, and facilitated the creation of a strong community within the office environment. I successfully managed the office relocation process and ensured its timely completion. Additionally, I coordinated internal communication, organized office operations, and procedures, collaborated with the IT department on office equipment, assisted in onboarding new hires, and liaised with facility management vendors for various services including cleaning, catering, and security.

In my role as a Foreign Trade Representative, I supported senior management in expanding into new markets by conducting market research and compiling marketing materials. I actively pursued and engaged potential business leads, scheduled appointments, and facilitated follow-ups with senior executives. I maintained regular communication with partners, delivering personalized offers to achieve targets and ensured timely distribution of products to international partners. Additionally, I played a key role in the implementation of the company's new website, logo, and image to enhance global business prospects. I also prepared and presented trade reports using SAP and Power Bi, and coordinated various departments and processes to achieve sales and goals, ultimately contributing to the company's growth and success.

Budapest, Hungary

As an Assistant Office Manager in my previous role, I played a key role in achieving local sales targets by effectively communicating and leading strategies to higher management. In a fast-paced environment, I managed both front and back office responsibilities, ensuring high tourism turnover standards were met daily. I frequently collaborated with the online sales department to update and showcase the latest programs on the company website. I provided comprehensive tourism reports to leadership, aiding in future program planning. My role involved prolonged observation tasks to gather detailed information, and I excelled in high-pressure situations, maintaining a calm and effective demeanor. Additionally, I effectively communicated in English with diverse multinational groups.

Budapest, Hungary

In my previous role as a member of a five-person team, I was responsible for corporate customer support in Eastern Hungary. I effectively managed inquiries from both international and domestic corporate clients through diverse communication channels. My tasks included understanding and investigating numerous client requests, serving as a middleman to facilitate smooth and accurate communication from the Eastern sector to higher management, ensuring minimal discrepancies.

I effectively led and guided a dynamic sales team, fostering seamless communication across departments to meet daily sales targets. I also managed end-of-day accounting procedures, preparing and presenting relevant statements to senior management. Accurately recorded a high volume of bookings within the company's system and demonstrated strong problem-solving abilities under pressure, prioritizing tasks to address various challenges daily. I consistently met and exceeded sales targets, actively contributing to the development of innovative strategies for enhanced performance. I played a key role in recruiting and training new sales team members, aiding in team growth and development.

Baccalaureate, High School - Baccalaureate

Level 3 People Practice