Zsófia Misák Email & Phone Number

Budapest, Hu

• Consulting with clients on how to create the most impact with digital product innovation• Leading workshops and facilitating meetings to understand the client's needs and domain• Mapping out and clarifying business requirements for new products • Crafting delightful customer experiences - creating journey maps, user flows, wireframes, and everything in between to bring product ideas to life• Planning and executing user research activities to understand user needs and pain points, and test prototypes• Coordinating with Art Directors to create visual direction for the product• Managing UI designers• Working side-by-side with Software Architects and the development team to define feasible products and features, writing functional specifications

• Helped clients create impactful digital solutions• Clarified business requirements and translated them into product requirements• Created and managed product backlogs• Worked closely with developers, reviewed and approved changes and features • Conducted user interviews, synthesized results• Created wireframes

Budapest

• Developed client relationships through proactive, co-creative interactions with client teams• Conducted various research activities to gain an understanding of the businesses; prepared recommendations for organizational improvement• Drove and implemented engagement plans for clients• Provided on-the-ground support for Agile transformationsMain project:• Agile transformation at Magyar Telekom:Supported the Agile Transformation Leader in building an Agile Coach community of 40 Agile Coaches. Provided professional support and mentoring to the Change Management Product Owner in roadmap creation, user story writing, and adapting the Agile mindset. Organized and facilitated ceremonies of the Agile Coach community with 50+ participants (including key stakeholders).

Budapest

• Developed and executed business development and marketing communications strategy• Generated leads, contacted potential partners, discovered and explored opportunities, closed deals• Worked on internal development projects, such as new products or services, growth opportunities

Budapest

• Analyzed large amounts of data, pointed out discrepancies in data sets to clients, prepared and reviewed VAT calculations and reports, provided assistance in audits• Liaised with both client and KPMG management teams• Supervised 10-15 colleagues in the team• Mentored new joiners, and held internal training sessions• Participated in internal projects focusing on process and system improvement

Budapest

• Acted as a single point of contact for international clients • Managed clients' requests, coordinated the workflow of internal teams based on clients’ needs, aligned with senior management• Monitored internal and submission deadlines, ensured that all deadlines are met• Attended and participated in client calls and client meetings• Completed transition projects for scope extension

Master'S Degree, Marketing

Graduated with Highest Honors

Ux Design

Bachelor'S Degree, Economics