Zachary Steiger Email & Phone Number

Louisville, Ky, Us

Louisville, Kentucky, Us

- Ongoing support of a production backend service, responsible for managing the interaction between two enterprise APIs. Ensured failure rates were at a minimum by implementing solutions where necessary (additional logging and rate limiting helped this service greatly), and maintained constant communication during outages- Supported customers through a ticket desk, keeping response times low and customer satisfaction high- Integrated Spotify's Backstage into our tech stack, allowing for rapid microservice development utilizing templates and code generation. Backstage also allowed us to streamline our documentation, and onboarding practices- Revived a frontend React / TypeScript project that was stagnant for over a year with zero active development. Utilizing our new backend, this project became a tool for internal operations and line item management- Furthered my understanding of user management, authorization, and authentication. Received hands-on experience with Keycloak, and the OAuth2 / OIDC protocols- Regularly provide assistance to junior developers. Some responsibilities include code review, pair programming, Q&A, and presentation-style training around our business practices and technical infrastructure- Worked at improving a variety of soft-skills using the guidance from my mentors. Some practices included bi-weekly one-on-one meetings with my manager, as well as setting and checking in to personal goals aligned to parent objectives that the company provides.Work In Progress. More to come...

Louisville, Kentucky, Us

- Continuous support of dated production-level code and its customers by answering tickets, debugging customer input, and working with other teams to implement new features- Joined a small backend team whose initiative was to transition our current architecture from a monolith to a series of microservices- Began replacing our backend by event storming against the old API, and meeting with leadership about the necessary business logic- Designed and developed a series of APIs that follow popular microservice patterns. Some of these patterns include event-driven design, Command-Query Responsibility Segregation (CQRS), the gateway routing pattern, and more- Actively working with the frontend team to integrate our new backend with their client-side applications- Helped the team develop a solution for generating API specifications, stubs, SDKs, and documentation using protocol buffers. Created a pipeline in CI/CD to regenerate these upon deployment- Implemented open-source backing services, Prometheus and Jaeger Tracing, to get metrics and tracing data from our services- Partnered with a senior engineer to help write new onboarding documentation, spending about 5-10 hours a week assisting with that process depending on the workload- Furthered education in Docker, Kubernetes, AWS, GoLang, Protocol Buffers, gRPC, Microservice Design, and a variety of technologies that aid in the development of microservices (Spinnaker, Backstage, Chaos Monkey, Envoy, Open Policy Agent, and Hystrix to name a few)

Louisville, Kentucky, Us

- Furthered developing on Campaign Uprising up unto its completion. Wrote a number of unit tests to ensure code quality- Pivoted roles into the backend, began studying GoLang and a new system- Became familiar with a variety of services provided by AWS. Furthered our documentation concerning AWS, as well as developed new solutions for customer issues using their systems. - Addressed a number of customer tickets with efficiency during the political season, our time of the year with the highest traffic. Was commended by leadership for handling the pressure with tact.

Louisville, Kentucky, Us

- Helped design and develop the frontend of Campaign Uprising, a political advertising platform- Rewrote old documentation, added new diagrams and articles to the documentation repository for various frontend services- Peer programmed a number of shared issues, as well as led discussions on new designs and feature implementations

• Meet with clients to discuss goals and design ideas; create prototypes using Figma then share them with the client for their approval• Depending on the complexity of the clients needs, prepare a solution in a timely and cost-effective manner• Ensures application meets standard accessibility, mobile responsiveness, and SEO guidelines• Continue to push updates and new components when applicable

Louisville, Ky, Us

• Filming horse racing for Churchill Downs and Twinspires• Experience includes filming races from the ground, a camera tower, and operating robotic cameras• Personally responsible for operating all equipment and timing for the morning handicapping show• Trained in Camera Shading using control panels such as the Sony RCP-1500

Louisville, Kentucky, Us

• Experience using knife skills and various tools for food production and preparation• Learned fast paced time management skills by operating a double deck pizza oven• Trained over a dozen new kitchen personnel in a high-turnover environment, one went on to become a kitchen supervisor

Austin, Tx, Us

• Primary duties include marketing food and food production• Received three accolades for performing well under intense customer service situations• Heavily experienced in customer satisfaction through sales• Trainer of several new employees, many of whom went on to become successful in the company

St Louis, Mo, Us

Food Sales / Production / Preparation, Costumer service and relations