General Operations:Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.Ensures proper scheduling of Associates to meet business objectives.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development:Assists in recruiting, hiring, training and developing non-exempt Associates.Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.Expense Control:Assists in the management of and continuous monitoring of actual expenditures to be within budget.Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Customer Service:Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Merchandise Processing and In-Store MarketingEnsures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Ensures merchandise is presented and organized according to Company merchandising guidelines.Urgently manages merchandise processing to the sales floor within the expected Company timeframe.