Zuber Shaikh Email & Phone Number

Ahmedabad, Gj, In

Ahmedabad Area, India

Need to give the Software/Application Support for the project named EMS and BI. There are various tools that we use in this project such as OWA (Canadian Mail Server), EMS Broadcast tool for the Broadcast Monitor and resume broadcast, AtTask (Ticketing tool), SQL, KB Article (Use/Create/Manage) and need to talk with the Canada Clients for the issues to discuss and resolution. Apart from this need to monitor the application servers and database servers by using the Whatsup Gold tool.

Mumbai Area, India

Worked on DE-MATRIX, AGE, DCS, WMS, CSCP Website and Desktop applications. Dematrix is back office system for NSDL and CDSL operations. CSCP Application (Cheque Printing Application), AGE (Online Application for sending the Advices to the Customers of Yes Bank), DCS Application (Online Upload the Files for the NEFT and RTGS transactions and Uploading the Files and to Generate one combined files by using all the uploaded Files), WMS Application (Online Mutual Fund Transactions Maintenance System)

Mumbai Area, India

 Working as a Application (Technical) Support Engineer for the company. My work was to resolve the Technical Queries of the Systems (Formatting, Installation) and to maintain the records and take the order details and take the follow up by the mail and generating the report.

Mumbai Area, India

 Working as a Application (Technical) Support Engineer for trading software known as TRADER TERMINAL of our client India Infoline. The managers of our client India Infoline will call us and we need to listen the client queries and take the PC on remote and troubleshoot the issues and solve the queries of the client regarding TRADER TERMINAL Application as well as website of the same and assist the client for the same.