Zuber Khan Email & Phone Number

United Kingdom

Paris, Île-De-France, France

• Collaborate with internal and external stakeholders to identify the technology needs for the Olympic and Paralympic Games, including Warehouse Management System (WMS), Transport Management System (TMS), Master Delivery Schedule (MDS), infrastructure and cybersecurity.• Create a comprehensive project plan detailing timelines, milestones, resource allocation, and integration points for the IT systems.• Develop and manage the IT budget, including costs for hardware, software, services, and personnel.• Communication: Maintain regular communication with key stakeholders, including the Paris 2024 organising committee, to understand their IT needs and expectations.• Creation and prioritisation of software requirements to deliver a ‘Games ready’ Master Delivery Schedule. • Supervise the development and deployment of IT systems • Ensure all IT systems are tested and validated to meet performance, reliability, and cyber security standards.• Implement and enforce IT cyber security program to ensure all systems are s secure and compliant with Agence nationale de la sécurité des systèmes d'information (ANSSI). This includes penetrations tests with remediation plans, WAF and Anti DDoS implementation.• Provide technical support to users, addressing issues related to software functionality and performance.• Implement effective solutions to resolve software issues promptly, minimising disruption to the event.• Oversee relationships with IT vendors to ensuring they meet their contractual obligations and deliver high-quality services.• Monitor vendor performance and address any issues related to service delivery and support.• Act as the primary IT contact for all involved parties, including internal IT streams, Paris 2024 organizing committees and software vendors.

Ashby-De-La-Zouch, England, United Kingdom

• Manage the company’s ground transport systems portfolio for the UK and Ireland cluster.• Reporting into the European IT Ground Centre of Excellence.• Act as the ground system expert.• Identify existing business functions and requirements to ascertain the best suited applications.• Aided the solution design team in identifying existing applications for new business.• Undertook software demonstrations to potential new customers.• Working closely with ground operation leaders to ensure the IT roadmap meets the operational strategy.• Product owner for local transport systems.• Providing business updates for the new IT initiatives.• Lead the tender process for new external applications.• Manage external software suppliers and their SLA performance.• Assess the customer experience of all applications and identify any changes.• Act as a technical liaison between the IT department and the business.• Manage the application updates process.•GDPR representative for the IT department.

Ashby De La Zouch, Leicestershire, United Kingdom

• Manage the company’s software portfolio for the UK, Ireland and Nordics cluster. • Identify existing business functions and requirements to ascertain the best suited applications. • Aided the solution design team in identifying existing applications for new business.• Undertook software demonstrations to potential new customers. • Product owner for an internally developed delivery tracking mobile application. • Providing business updates for the new IT initiatives. • Leading the cluster’s innovation (research and test).• Lead the tender process for new external applications.• Assess the customer experience of all applications and identify any changes.• Act as a technical liaison between the IT department and the business.• GDPR representative for the IT department

Worcester, United Kingdom

• Identifying stakeholders and customer requirements to create a functional specification.• Adopted and implemented the SDLC methodology throughout project life cycle.• Implement and manage an Agile development project plan.• Perform UAT of multiple RFID asset management systems. • Conduct business and system analysis.• Lead software and process design changes.• Manage feature scope.• Develop an in-depth insight into the issues and data challenges of client’s organisation.• Provide expertise on the systems limitations/capabilities as they relate to the business goals.• Act as a technical liaison between the technology department and the business customers.• Providing training and training manuals to management, administrative and warehouse staff.• Manage the development of core operating systems with external suppliers.• Implementation of updates and changes to the solution as provided by the development team.• Implementing a market leading BI tool for stakeholder and customers.

Bsc (Hons) Business Information Technology And Network Technology, Information Technology

A Levels - Media Studies, Computing, Business Studies, Compter Science