• Project and Program Management consulting for global Swiss majors. • Quality Management checks – KPI reporting, analysis, ITSM training.• Support for marketing initiatives, KBAs and technical writing.• Planning and managing communications & marketing initiatives.• Investigating Generative AI to identify and apply use cases.

Managed inbound operations and logistics for the countries mentioned above, leading teams in Switzerland, Germany, and Hungary. Responsible for achieving GOP targets and managing multiple projects concurrently for three brands. Roles included:• Leading procurement, customer service, and event-related project management in these countries.• Recruiting, training, developing, and motivating local teams.• Coordinating with sales office management worldwide to meet client expectations.

• Led teams in Zurich and London that completely handled Incoming group business to Europe (E2E) from the above markets. • Headed the sales effort for group business from these regions into Europe.• Oversaw procurement, contracting functions, and customer service throughout Europe. • Contributed to the establishment of Kuoni's inaugural sales office in India in 2008.

Led the Product/Marketing and Business Unit for M.I.C.E travel from India, overseeing a team of 60. Responsibilities included managing profitability, cost analysis and projections, product strategy development, and global procurement.

Managed a team of approximately 10 staff. Responsibilities included all aspects of Sales, Operations & profitability at the branch level.

Responsibilities included all aspects of Sales in the local region.

Represented Kuwait Airways in the local market-pushed ticket sales through various tour operators, travel agents and corporate houses.