Zuleika Santiago Email & Phone Number

Washington Dc-Baltimore Area

Fairfax County, Virginia, United States

Help lead, train and educate Health Coaches through motivation, support, celebratory acknowledgements and up to date information to assist our clients accordingly.Utilize tools and one on one observations in order to identify employee strengths/weaknesses. As well as monitor the centers financial gain or loss on a daily basis.Acquire new clients, retain current clients, and reengage inactive clients..Lead the center by serving clients, managing and supporting staff, and performing other managerial tasks not limited to : - Managing payroll for 1-7 Employees - Weekly inventory - Employee scheduling -Training, coaching, and performance management of all said employeesBuild coaching sessions to connect with clients to understand their: -Goals -Motivations -ChallengesFocus on Jenny Craig Service Model to keep clients on track including creating: -Weekly weight loss goals -Hydration Importance and Achievements -Activity/Exercise plans that will enhance their weight loss

Fairfax County, Virginia, United States

Fairfax, Virginia, United States

New York City Metropolitan Area

Delivery of educational programs related to sales and customer care training as well as: - New Hire Training - Team Building and Management Development Workshops Instructional Methods Included : - Classroom Lead and Instructed Content Delivery - Group Sessions and Lectures - Virtual Delivery and Facilitation using such platforms as Adobe Connect,WebEx ,MicrosoftTeamsPreparing lesson plans that included the use of Media(Kahoot, Imovie, Youtube),Power Point,Excel and LMS. As well as preparing physical written content and assignments that included: - Custom Course Development - Analysis and Explanations - Evaluations and Learning Assessments Also ,focusing on up to date circuliam and improvements of the materials all while providing recommendations for content modifications.

Central Islip

Demonstrate leadership by providing an: -Active role on the sales floor. -Ensuring a high quality of customer engagement. -Keeping all employees up to date with current and upcoming promotions and information. -Coach and evaluate associates to determine areas of improvement and paths to advancementAlways ensuring a culture that consists of: -Teamwork, Integrity, Positivity, and Accountability. -Always acknowledging at the moment any accomplishments achieved. -Continue motivating, and inspiring to keep your winning sales team on top! Ensure store operations and functions were completed including: -Inventory -Weekly Audits and Accounting -Scheduling -Data reporting -Drive sales performance to reach and exceed store goals and quotas on a daily ,weekly and monthly basis. -Participate in interviewing, hiring, and training new associates.

Jamaica, Ny

Responsibilities included: -Obtaining and ensuring company sales goal including daily , weekly and monthly quota based goals for each employee. -Ensure accurate financial documentation and bank deposits . -Coaching and Development of newly on boarded employees. -Addressing customer escalations in order to rectify their issues and maintain a good business relationship.Maintaining day to day retail operations including: -Inventory and merchandising of the stores sales floor. -Participate in opening and closing of store location -Ensuring all cash deposits and end if day documentation are accounted for

New York ,Ny

Retail Host expectations included: -Assisting customers with purchase of our wireless products. -Provide information about our current rate plans and services in order to assist them in making a selection that is best suited for their needs. -Maintain daily and monthly handset, revenue and accessory quotas. -We were also required to maintain a Customer Satisfaction quota of 90% and above as part of our job standards.As well as provide basic tech support.

Bachelor Of Arts (B.A.), Social And Criminal Justice

Studied Social and Criminal Justice. This is a field that focus on why people commit crimes versus others (social economic, race, nature.

Associate Of Arts (Aa), Paralegal Studies

Paralegal studies.