Zulfadhli Hazim Email & Phone Number

Kulim, Kedah, Malaysia

Key responsibilities:• Create, prepare, and provide documentation for PC and machine troubleshooting to ensure smooth operations for production users.• Propose innovative ideas and document meeting minutes for new projects initiated by the network and engineering teams, facilitating knowledge sharing across involved teams.• Apply and implement network security measures across production switch ports, ensuring that only legitimate devices can connect to the network.• Collaborate with the Data Center team to evaluate and discuss network protocols, engaging network engineers for expert advice and effective solutions.• Report incidents to the team lead promptly, seeking guidance to ensure timely resolution of issues.• Provided comprehensive support for network operations during factory shutdowns, ensuring uninterrupted communication and the integrity of systems throughout the maintenance period.• Participated in a 24/7 on-call rotation, demonstrating a commitment to promptly addressing network issues and maintaining operational continuity.

Kulim, Kedah, Malaysia

During my internship, I had the opportunity to acquire valuable hands-on experience as a Network Technician, where I was tasked with monitoring and enhancing network security on-site. This role involved a comprehensive range of responsibilities that developed both my technical skills and my ability to work collaboratively.Key Responsibilities:• Conducted detailed inspections of physical network devices, including UTP, Fiber, and Uplink ports.• Performed basic configurations on Cisco Routers and Switches, optimizing VLAN usage and managing DHCP Pools and Static IP addresses.• Delivered comprehensive network support and services, both on-site and remotely, to various departments.• Assisted network engineers in upgrading the IOS on new and existing switches.• Facilitated the replacement of SFP and QSFP modules in routers, switches, and firewalls, as well as UTP and fiber cables.• Coordinated line walks and discussions with vendors regarding network project expansions.• Conducted troubleshooting of production site machinery using Fluke tools, assessing cable types, port connections, and data transfer speeds.• Managed the reception and transfer of products from the warehouse based on network engineer requests, ensuring accurate record-keeping in Excel and OneDrive.• Executed all tasks outlined in service tickets via ServiceNow, providing support across Production, Office, Lab, and Facility environments.

Diploma In Technology & Information, Computer Systems Networking And Telecommunications, 3.8

Activities and Societies: ㅤ • Implement A Hybrid Network At Sekolah Kebangsaan Jalan Baharu, PeraiAs part of my academic journey.

Computer Science, 6A 1B 2C

Activities and Societies: ㅤ • Pengawas Pusat Sumber (PSS) • SIRIM Invention Kedah • Robotic (State Zone)School is wonderful in certain.