Zulfikar . Email and Phone Number
My name is Zulfikar, graduated from Diponegoro University. I'm interested in Customer Operations, Digital Marketing, and Social Media Specialist.I have a passion for using the internet and online-based digital technologies to promote products and services. These experiences have helped me enhance my knowledge and skills, especially in Internet Marketing.The skills that I have mastered include Google AdWords, customer operations, content creation, data analyst, social media analyst, and graphic design.If you’d like to learn more about me, please contact me via email (dzulfikar128@gmail.com).
Pt. Food Station Tjipinang Jaya
View- Website:
- foodstationjayakarta.com
- Employees:
- 69
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Head Of CenterPt Macrosentra Niagaboga (Cimory Group) Aug 2023 - Present
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Sales General TradePt. Food Station Tjipinang Jaya Jun 2022 - PresentJakarta Raya, Indonesia1. Analyze customers and markets that are suitable for commodity products2. I'm developed new customers so they can order to be continue.3. Maintain good relationship with customers.4. I make product offers by phone and email with a database that I have created.5. I make visiting sales reports daily, weekly, monthly.6. Achieve monthly sales target.
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Customer Operations AnalystShopee Jun 2021 - May 2022Jakarta, Jakarta Raya, Indonesia1. Technically I operate SalesForce and some software for best score achievement across all KPI/CSAT/best performance. 2. I received chat from customers and answer customer service questions.3. I also handled customer inquiries from sellers and buyers through social media, or email. 4. I solved customer complaints, provide appropriate solutions and alternatives within a limited time.5. I identified and solved customer issues and escalate to the relevant team. 6. I provided explanations to consumers regarding products and services. -
Advisor And Social Media SpecialistPt Ace Hardware Indonesia, Tbk Feb 2020 - May 2021Jakarta Raya, Indonesia1. Responding to customers complaints, solving their problems, and giving their needs through social media.2. Plan and execute all digital marketing activities in various platforms: Google Ads, Facebook Ads, Youtube Ads.3. Creating sales target plans and achievement strategies. 4. Collaborate and coordinate across multiple teams and departments on the overall objectives, campaign strategy. -
MahasiswaUniversitas Diponegoro Sep 2013 - Jul 2018
Zulfikar . Education Details
Frequently Asked Questions about Zulfikar .
What company does Zulfikar . work for?
Zulfikar . works for Pt. Food Station Tjipinang Jaya
What is Zulfikar .'s role at the current company?
Zulfikar .'s current role is Head of Center, Data Analyst.
What schools did Zulfikar . attend?
Zulfikar . attended Universitas Diponegoro.
Who are Zulfikar .'s colleagues?
Zulfikar .'s colleagues are Muhammad Rafli, Dita Nanda, Yanee Lasahido, Richard Bernandrio, Imrane Trabelsi, Septi Andi, Daffa Aprian Fadillah.
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Zulfikar .
Pertamina University Invitation Scholarship 2020 | Bachelor'S Degree In Electrical Engineering Pertamina UniversitySouth Jakarta -
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