Managing Company’s Integrations of Sales Channels with Linnworks & Netsuiet. Netsuiet Implementation For Inventory, Logistics, Warehousing, Shipping, Orders, Accounting and Procurements.

As an E-commerce Project Manager specializing in Linnworks, I played a pivotal role in implementing Linnworks for Factory14 company's 13 brands. This involved connecting all major selling channels, including Amazon, eBay, Walmart, Etsy, Shopify, and Magento, with Linnworks to streamline operations and maximize efficiency.During the implementation process, I successfully integrated Linnworks with each selling channel, ensuring seamless data synchronization and order management across platforms. This integration allowed for centralized control and streamlined workflows, simplifying the management of sales, inventory, and order fulfillment.In addition to the channel integrations, I created and configured 1200 SKUs within Linnworks. This involved diligently setting up and managing all SKU properties, such as titles, descriptions, pricing, variants, images, and inventory levels. By establishing comprehensive and accurate SKU information, I enabled efficient inventory management and streamlined order processing.Another significant aspect of my role was connecting different third-party logistics providers (3PLs) for inventory management and fulfillment services in various countries, including the UK, Germany, Australia, the USA, and Canada. This involved evaluating and selecting suitable 3PL partners, establishing integrations between Linnworks and their systems, and implementing standardized processes for seamless order fulfillment and inventory control across different locations.Through my efforts as an E-commerce Project Manager, I successfully implemented Linnworks for Factory14's 13 brands, connected multiple selling channels, created 1200 SKUs with detailed properties, and established connections with 3PLs in various countries. These initiatives significantly improved operational efficiency, enhanced inventory management, and streamlined order fulfillment processes, ultimately driving the success and growth of the e-commerce business.

Duties and Responsibilities:Hold full accountability for managing Amazon SFP enabling and performance monitoring activities. Design and execute Amazon product pricing strategy to attain desired results. Examine Amazon 2D barcodes for FBA inventory and Amazon / WFS returns. Create A+ content, including videos, EBC, and graphics as well as examine VTR, ODR, and IDR, such as invoices defect rate for EU channels. Administer product dimensions for low storage and fulfillment fee.Core Responsibilities:Review the stock levels in Inventory trackers and suggest open-to-buy quantities for final approvals for the brand. Preparation of POs by managing the updated pricing, packaging requirements, and delivery time from the existing suppliers.Managing the PO issuance process to ensure that requirements are met by suppliers. Also checking for discrepancies in the proforma invoice before issuing the PO for final approval.Communication with suppliers to make sure that commitments are met at the supplier end in terms of pricing, documentation requirements, and lead time after the PO is accepted.Recording and updating all the relevant details of PO including cargo ready date, estimated time of departure, and the estimated time of arrival at the warehouse.Manage and coordinate the packaging requirement with the supplier and provide the correct shipping marks to the supplier.Sharing the proforma invoice with the finance team to ensure the timely payment of the supplier.Arranging quality inspection services to ensure the quality of stock before shipping. Checking with the supplier if the compliance requirements are met.Constant communication with freight forwarders, shipping agents, and customs clearance agents for shipment pickup, cross-border transportation, and customs clearance until delivered to Amazon or other designated personal warehouse destinations. Making weekly inventory reports to provide updated cargo-ready dates and the estimated time of departure for POs.

Duties and Responsibilities:Rendered a keen eye for details to manage Omni channels fulfillment/logistics, Amazon FBA, C discount, Walmart, Wish, and eBay stock replenishments, inventory planning, global mile logistics, stock pipelines, and forecasting tasks. Implemented Linnworks in fully functional operations. KEY ACCOMPLISHMENTSEfficiently supervised various contracts of courier Services, such as Parcel Force, P2P, DHL, FedEx, Hermes, Yodel, DPD, UPS, and Royal Mail.Onboarding new freight forwarder and courier services Changing products dimensions in the amazon catalog for cut-off fulfillment feeStart courier claim processes and recover £1.00M in 1 year Start the Amazon inventory reconciliation process and recover inventory and get refunds from Amazon. Performed weekly cycle counts and reconciliation. Leaded investigations to determine root causes and action items associated with variances.Developed and report on key performance indicators to drive continuous improvement of inventory controls.

Duties and Responsibilities:Customer service associate with excellent communication skills, who excels at simplifying complex data. Driven by helping others and self-development. Seeking to provide support to RDX's customers and align their strategies to the company’s. Implemented Xsellco for customer services tickets and live chat answers.Developed/distributed new analytical approaches and help clients make better decisions. Identified opportunities to collaborate and deliver provocative Thought Leadership on the market, industry, and category trends.KEY ACCOMPLISHMENTSManaging a team of 30+ people with work ranging from customer support, and customer excellence to Amazon and eBay account compliance.Monitoring and performance managing SLAs, KPIs, and quality of all three functions mentioned above.Driving superior experience for the company's customers by leading, motivating, managing, and controlling cross-functional teams. Implemented eDesk and VOIP for the customer services departmentMaintaining account health and ODR rates on marketplaces, including Amazon and eBay.Responsible for the maintenance of the eCommerce Platforms Account health of all regions availableHandling Appeals for the Account Reinstatement, Listings Reinstatement, Voice of the customer, and check and balance of Account's ODR.Managing all the Compliance issues for Amazon, eBay, Walmart, Sears, Wish, C-Discount, and other marketplacesManaging the Customer Support Department and Maintaining the data accordingly.Communicating with Supply Chain and Chasing them on Shipped, Unshipped, and Stuck Orders.Coordinating with Logistics and warehouse for the Stock levels. Voice of customer Analysis & Quarterly reports.Responsible for Control Refunds by working on Factory issues, VOC & Customer Support by Managing the Department.Amazon Generic Reviews Strategist

Duties and Responsibilities:Delivered first-rate assistance to the customer to attain required information through live chat, phone calls, and emails by using CRM and ERP systems.KEY ACCOMPLISHMENTSAddressed customer complaints and resolve varied client inquiries by collaborating with employees.Created a work culture that rewards teamwork and cooperation to identify customer requirements.Conduct sessions with the factory for product understandingProviding out-class support to all clients

Pakistani National Assembly election, 2008, Results and Announcements