Zully Rodriguez Email & Phone Number

Bronx, New York, United States

Bronx, New York, United States

New York City Metropolitan Area

United States

Bronx

• Maintains patient’s current demographic information in the electronic health record• Verifies patient eligibility through website• Create reschedule or cancel appointments for patients• Manages Check-in and facilitates patient flow• Calls patient to confirm appointments daily for Psychiatry, Psychology, Medical, etc• Completes office visit summary forms, scans and emails to the site supervisor• Handle high call volume through Broadview Networks phone systems• Scan insurance cards, financial documents into the patients electronic health record

New York

Maintains cooperative and professional relationships with physicians, and clinical staff· Schedules appointments for visits, procedures, etc· Scans all necessary documents into the intake system Epic, verify demographic information· Handle incoming calls in a pleasant and professional manner· Collect and ask patients to sign related documents including HIPAA, MSPQ, etc· Monitors intake work queue for timely completion· Maintains files in organized and up to date manner

Greater New York City Area

• Primarily responsible for providing clerical and administrative support to clinical staff and developmentally disabled patients receiving services• Confirm the accuracy of patient medical records and insurance information• Handle incoming calls from patients, families/advocates, and other providers in a warm and professional manner• Schedule patient’s medical screenings and follow-up office visits to obtain results

Greater New York City Area

• Handle CRS approvals for Professional providers and updated their checklist in CPF• Prepared all executed facility and ancillary contracts on an enterprise level• Documented requested copies of contracts for audits, regulatory and internal requests• Updated all data in the Request Tracking Log and into the facility and ancillary database• Recorded all change requests in PCCL and GAD databases• Communicated high level and detailed reports status to Director on a weekly basis

Bronx, New York

• Efficiently managed the front desk in areas utilizing the Medical Manager to handle scheduling, billing and collections, medical records and insurance claims (Medicare and Medicaid)• Managed patient relations, ensuring open lines of communication between patients, staff and physicians with demonstrated efficiency and confidentiality• Prepared patients/rooms for physical examinations, interviewed patients to obtain medical histories;, explained treatment procedures, and sterilized equipment and properly dispose of contaminated supplies• Skilled in billing, computerized scheduling and insurance claim processing• Handled sensitive patient issues

Bronx, New York

• Managed a medical front desk utilizing manual and computerized scheduling, billing, and medical/insurance records management, including major carriers and Medicaid• Checked and verified accuracy of patient medical records and insurance information• Processed an average of 500 patients on a weekly basis for a fast-paced general practice• Scheduled patient’s medical screenings and follow up to obtain results• Handled incoming calls and respond to queries in a warm and professional manner.

Bronx, New York

• Processed monthly of patient statements, answer and resolve patient billing inquires• Researched and resolved incorrect payments and other issues with outstanding accounts• Maintained patient records and billing instructions• Assisted patients with completing medical forms and collected fees as per the firm’s protocols• Scheduled appointments as per the schedule of the doctor and informs the patient accordingly