A dedicated professional with a background in Client Support, Project Coordination, and Business Management. Specialized in recognizing opportunities to enhance company practices by creating customer-centric solutions that drive efficient operations. A subject matter expert in simplifying intricate processes into clear steps to address clients' issues. Possesses excellent communication and presentation skills honed through the successful implementation of various business projects.
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Field Management OfficerZones, LlcLahore, Pk -
Chief Operating OfficerYoung Inventors Foundation Dec 2020 - PresentLahore, Punjab, PakistanSocial Work- Humanity - Helping Others- Feeding the poor -
Senior Service Delivery CoordinatorH-Tech Supports Jan 2024 - Sep 2024- Develop and manage project plans, including timelines, milestones, and resource allocation.- Coordinate with project managers and other stakeholders to ensure project goals are met.- Identify and mitigate risks that may affect project outcomes.- Facilitate communication between project teams, clients, and stakeholders.- Schedule and lead project meetings, including status updates and reviews.- Ensure that all team members are aligned with project objectives and timelines.- Oversee the allocation of resources, including personnel, equipment, and materials.- Monitor resource usage and adjust allocations as needed to maintain project efficiency. -
Service Delivery CoordinatorH-Tech Supports Mar 2022 - Sep 2024Lahore District, Punjab, Pakistan- Managing and coordinating end-to-end service delivery for multiple clients, ensuring that services were delivered in line with agreed SLAs and customer expectations.- Act as the primary point of contact between clients and internal teams, addressing escalations, managing service requests, and providing regular status updates.- Monitoring service performance metrics, analyzing data to identify trends, potential issues, and areas for improvement.- Collaboration with cross-functional teams, including technical support, operations, and project management, to ensure the timely and efficient delivery of services.- Attending weekly client review meetings to discuss ongoing issues, service performance, and potential opportunities for service improvement.- Coordinating resource allocation, scheduling, and dispatching of technical teams to meet client needs.Developed and maintained comprehensive service delivery documentation, including processes, SLAs, and client communication records.- Supported service delivery improvement initiatives by analyzing customer feedback and performance data to recommend process enhancements.- Ensured seamless communication and alignment between clients, vendors, and internal teams to meet service delivery objectives. -
Show HostRehan Foundation Aug 2021 - Jun 2023 -
Clinical Nutrition InternIttefaq Hospital Jul 2021 - Aug 2021Patient Interactions, mainly ICU patients and understanding of Peads Nutrition
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Nutrition InternRainbow Obesity & Eating Disorder Centre Jan 2021 - Feb 2021Lahore, Punjab, PakistanAssessment of Patient's having Anorexia and patients with Obesity.Making Diet Plans for people with different chronic diseases -
Clinical Nutrition InternFatima Memorial System, Shadman, Lahore Jul 2019 - Sep 2019Nutrition Awareness and Nutrition Camps at Remote areas of Lahore, Awareness about Balanced Diet to OPD Patients
Zunaira Arshad Education Details
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University Of Home EconomicsNutrition Sciences -
The Educators SchoolBiology, General
Frequently Asked Questions about Zunaira Arshad
What company does Zunaira Arshad work for?
Zunaira Arshad works for Zones, Llc
What is Zunaira Arshad's role at the current company?
Zunaira Arshad's current role is Field Management Officer.
What schools did Zunaira Arshad attend?
Zunaira Arshad attended University Of Home Economics, The Educators School.
Who are Zunaira Arshad's colleagues?
Zunaira Arshad's colleagues are Yunus Fedakartürk, Matt Beck, Pravin Gupta, Babar Saleem, Ukachukwu Ukachukwu, Kirill Tarasov, Brandon Watkins.
Not the Zunaira Arshad you were looking for?
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Zunaira Arshad
X Head Of Design, Brand & Marketing For A Silicon Valley Startup | Former Co-Founder Of An Award-Winning Learning App | Founder At Ehm Movement & Wooly Wonka | Forbes 30U30 Social EntrepreneurIslāmābād, Pakistan -
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Zunaira Arshad
Pakistan -
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