Customer Support Team Leader
Current
Apr 2023 - Present
AeroLeads people directory · profile
Zuriñe Echaniz Alonso Email & Phone Number
Customer Support Team Leader
at
Moodle
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Support Team Leader
Location
Barcelona, Catalonia, Spain
Company size
Who is Zuriñe Echaniz Alonso? Overview
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Quick answer
Zuriñe Echaniz Alonso is listed as Customer Support Team Leader at Moodle, a company with 150 employees, based in Barcelona, Catalonia, Spain. AeroLeads shows a matched LinkedIn profile for Zuriñe Echaniz Alonso.
Zuriñe Echaniz Alonso previously worked as Customer Support Consultant at Moodle and Customer Care Specialist Level 2 at Soprano Design. Zuriñe Echaniz Alonso holds Media Studies, Film And Tv Production from Universitat Pompeu Fabra.
Company email context
Email format at Moodle
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Moodle
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Profile bio
About Zuriñe Echaniz Alonso
Zuriñe Echaniz Alonso is a Customer Support Team Leader at Moodle. They possess expertise in camera assistant, production assistance, camera operation, film editing, avid media composer and 15 more skills. They is proficient in Español, Inglés, Frances and Catalán.
Listed skills include Camera Assistant, Production Assistance, Camera Operation, Film Editing, and 16 others.
Current workplace
Zuriñe Echaniz Alonso's current company
Company context helps verify the profile and gives searchers a useful next step.
Moodle
10 roles
Zuriñe Echaniz Alonso work experience
A career timeline built from the work history available for this profile.
Customer Support Consultant
Gestión de incidencias de la plataforma MoodleCloud y desarrollo de los recursos internos y externos del cliente. Gestión del portal de soporte y las preguntas más frecuentes.Desarrollo interno de la herramienta de ticketing para optimizar los procesos de resolución.Análisis de los KPIs de equipo.
Jun 2021 - Mar 2023
Customer Care Specialist Level 2
Provisioning, onboarding y asistencia para plataforma de mensajería. Gestión de incidencias derivadas del envío de SMS transaccionales. Envío y gestión de reportes de campañas de SMS y email para diversas compañías nacionales.
Mar 2020 - Dec 2020
Cx Representative
Gestión de incidencias relacionadas con pedidos online desde la preventa hasta la postventa a través de teléfono y e-mail.Creación de plantillas y macros en salesforce. Revisión y creación de FAQs en la web.
Jun 2019 - Oct 2019
Quality Analyst | Google Android
Gestión del equipo de atención al cliente para garantizar el cumplimiento de los objetivos cualitativos del servicio. Tareas: evaluación de llamadas, chat y e-mails, planes de seguimiento personalizados, sesiones grupales de aprendizaje, evaluación de los procesos de gestión de casos, etc.
Jun 2016 - Jun 2018
Tier 1 Analyst (Mango & Google)
Atención al cliente y soporte técnico a través de teléfono, e-mail y chat. Resolución de incidencias con el funcionamiento del sistema operativo y de pagos, ayuda con indicaciones básicas para cambiar los ajustes del sistema, información acerca de funciones específicas del sistema operativo, etc.
Jul 2015 - May 2016
Level 1 Analyst (Helpdesk)
Soporte telefónico para trabajadores británicos de importante compañía aeroespacial. Resolución de problemas informáticos: asistencia con accesos a programas específicos, problemas con impresoras, incidencias con el correo electrónico, etc.
Dec 2014 - Jun 2015
Waitress
Nicholson'S Pubs
Dec 2012 - Aug 2014
Camera And Editor
I recorded and edited a series of conferences about adiction that would later be used as educational videos.
Jun 2012 - Sep 2012
Production Runner
Tv3
I worked as a runner in "La Marató per la pobresa", a thirteen hour live show to raise money for people facing extreme poberty. As part of my placement, I assisted the crew on location shootings and in the editing room. I also edited some of the promotional videos for the website.
Mar 2012 - Jun 2012
Team & coworkers
Colleagues at Moodle
Other employees you can reach at moodle.com. View company contacts for 150 employees →
CC
Carli Cockrell
Colleague at Moodle
Great Falls, Montana, United States, United States
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DC
Drew C.
Colleague at Moodle
Taylor, Michigan, United States, United States
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FF
Flávio Figueredo
Colleague at Moodle
Águas Claras, Federal District, Brazil, Brazil
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JM
José Manuel Escandón Pérez
Colleague at Moodle
Seville, Andalusia, Spain, Spain
View →
NK
Naveen Kumar
Colleague at Moodle
Hyderabad, Telangana, India, India
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US
Umair Sikandar
Colleague at Moodle
Pakistan, Pakistan
View →
CR
Craig R Morton
Colleague at Moodle
Perth, Western Australia, Australia, Australia
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BD
Brenda Del Carmen Villavicencio Sánchez
Colleague at Moodle
Oaxaca, Oaxaca, Mexico, Mexico
View →
CC
Ca Chetna Gupta
Colleague at Moodle
Hyderabad, Telangana, India, India
View →
ME
Max Espley
Colleague at Moodle
Singapore, Singapore
View →
Carli Cockrell
Colleague at Moodle
Great Falls, Montana, United States, United States
View →
DC
Drew C.
Colleague at Moodle
Taylor, Michigan, United States, United States
View →
FF
Flávio Figueredo
Colleague at Moodle
Águas Claras, Federal District, Brazil, Brazil
View →
JM
José Manuel Escandón Pérez
Colleague at Moodle
Seville, Andalusia, Spain, Spain
View →
NK
Naveen Kumar
Colleague at Moodle
Hyderabad, Telangana, India, India
View →
US
Umair Sikandar
Colleague at Moodle
Pakistan, Pakistan
View →
CR
Craig R Morton
Colleague at Moodle
Perth, Western Australia, Australia, Australia
View →
BD
Brenda Del Carmen Villavicencio Sánchez
Colleague at Moodle
Oaxaca, Oaxaca, Mexico, Mexico
View →
CC
Ca Chetna Gupta
Colleague at Moodle
Hyderabad, Telangana, India, India
View →
ME
Max Espley
Colleague at Moodle
Singapore, Singapore
View →
1 education record
Zuriñe Echaniz Alonso education
FAQ
Frequently asked questions about Zuriñe Echaniz Alonso
Quick answers generated from the profile data available on this page.
What company does Zuriñe Echaniz Alonso work for?
Zuriñe Echaniz Alonso works for Moodle.
What is Zuriñe Echaniz Alonso's role at Moodle?
Zuriñe Echaniz Alonso is listed as Customer Support Team Leader at Moodle.
Where is Zuriñe Echaniz Alonso based?
Zuriñe Echaniz Alonso is based in Barcelona, Catalonia, Spain while working with Moodle.
What companies has Zuriñe Echaniz Alonso worked for?
Zuriñe Echaniz Alonso has worked for Moodle, Soprano Design, Sivasdescalzo, Sellbytel Group Spain, and Sellbytel Group.
Who are Zuriñe Echaniz Alonso's colleagues at Moodle?
Zuriñe Echaniz Alonso's colleagues at Moodle include Carli Cockrell, Drew C., Flávio Figueredo, José Manuel Escandón Pérez, and Naveen Kumar.
How can I contact Zuriñe Echaniz Alonso?
You can use AeroLeads to view verified contact signals for Zuriñe Echaniz Alonso at Moodle, including work email, phone, and LinkedIn data when available.
What schools did Zuriñe Echaniz Alonso attend?
Zuriñe Echaniz Alonso holds Media Studies, Film And Tv Production from Universitat Pompeu Fabra.
What skills is Zuriñe Echaniz Alonso known for?
Zuriñe Echaniz Alonso is listed with skills including Camera Assistant, Production Assistance, Camera Operation, Film Editing, Avid Media Composer, Canon Dslr, Final Draft, and Final Cut Pro.
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