Zuzana Benedikovicova Email & Phone Number

Vancouver, British Columbia, Canada

Maintaining impeccable office organization to support efficiency, professionalism andperformance objectives.Managing office inventory and placing new supply orders.Oversaw receiving and organizing correspondence, answering and forwarding calls andcreating business letters and records.Reviewing files and records to obtain information and respond to requests.Managing, scheduling and coordinating office functions and activities for employees.Used judgment and initiative in handling confidential matters and requests.Sustaining office efficiency by implementing and planning office systems, equipmentprocurement and layouts.

Bratislava, Bratislava Region, Slovak Republic

Accountable for on time delivery of high priority and expedited network services in CEE markets(mainly in France)Communicating, negotiating, and escalating with key local suppliers to meet desired deadlinesof given projectsRegularly communicating with internal customer advocate teams to ensure their visibility intothe project progress and to clear out any concernsReviewed established procedures to assess areas in need of improvement.Documented research findings and prepared polished reports highlighting results and potentialimprovement strategies.Performed annual reviews of vendor activities, policies and procedures.Collaborated with cross-functional teams to develop and execute negotiation strategies toachieve optimal pricing, service and quality.

Bratislava, Bratislava Region, Slovak Republic

• Manage multiple high profile at&t Customers simultaneously• Responsible for the implementation of the initial network installation and migration to the customer service environment. Manage tracking document that captures duration of project, owners, responsibilities and gaps.• Act as single point of contact for Account team and Customer for planning, scheduling and resolving any issues that may arise during the network implementation and migration for each project including acceptance test and migration from the Customer’s current environment• Prepare the installation plan in cooperation with the Customer including the coordination of the Customer acceptance test and migration from the Customer’s current environment.• Develop a detailed installation and migration plan for each customer site and establish a phased installation and migration schedule in conjunction with Regional/Global Project Managers.• Responsible for Coordination, scheduling and procurement of all necessary equipment needed for each project.Schedule, order and ensure on-time delivery for installation of at&t and vendor provided hardware, software and circuits needed for the project.• Provide accurate and timely customer metrics and forecast information and recommendations to senior management team.

Slovak Republic

Responsible for readiness of pricing, data loading, product’s availability for marketing and correctness in database, withdrawing products from database, communication with pricers, communication within team, department cooperation