I was responsible for everything related to building the system and structuring the operation department, everything related to the operation, such as ( customer service - customer care - quality - refunds ) and responsible for all the admins and training them on the new operation cycle.

Hearing customer problems and directing branch employees to deal correctly with the customer and to satisfy the customer and solve all his problems and this was done to visit the branches suddenly and make sure that the branch does not have problems and make sure that the branch staff have all the information to help students

Responsible for booking patients, following up the patient'shealth insurance companies, and ensuring all patient information Responsible for training new employees

Call Center & Technical support Handle the situations and solving the problems

Team Leader for english marketing courses Indoor