- Welcome guests on arrival and manage efficient and timely seating of guests to a table that best serves their requests, while also accommodating servers- Investigated and resolved customer complaints or issues to strengthen store reputation and grow customer retention- Educate and advise customers on available menu options to meet and exceed customer service experience.- Enter orders in the POS system for transmittal to kitchen staff- Process all cash, credit, and check… Show more - Welcome guests on arrival and manage efficient and timely seating of guests to a table that best serves their requests, while also accommodating servers- Investigated and resolved customer complaints or issues to strengthen store reputation and grow customer retention- Educate and advise customers on available menu options to meet and exceed customer service experience.- Enter orders in the POS system for transmittal to kitchen staff- Process all cash, credit, and check transactions and follow protocol for alcohol purchases- Monitor inventory for missing items and restock kitchen and table supplies- Answer telephone calls, respond to inquiries, and transfer calls as needed Show less

- Handled cash and credit card/debit transactions, collected money from registers at closing, and count all sales- Delivered excellent customer service to ~100 clients during lunchtime hours in a busy environment- Managed and collaborated with a team of 6 for smooth operations in front of house- Trained 5 new employees to process and fulfill orders according to company policies and standards- Maintained sanitation, health, and safety standards in work areas and verified that… Show more - Handled cash and credit card/debit transactions, collected money from registers at closing, and count all sales- Delivered excellent customer service to ~100 clients during lunchtime hours in a busy environment- Managed and collaborated with a team of 6 for smooth operations in front of house- Trained 5 new employees to process and fulfill orders according to company policies and standards- Maintained sanitation, health, and safety standards in work areas and verified that prepared food met requirements for quality and quantity Show less