- Client relationship management to maintain professional communication with the customers and ensure customer satisfaction- Answer phone calls, e-mails, and messages on different mode of communication such as WhatsApp- Act as the contact point between the customers and the coaches- Organize and schedule meetings and events- Assist the founder during face-to-face and online meetings- Manage data such as payment trackers, spreadsheets, and registration forms- Assist the marketing team with content creation and marketing plan- Create documents such as student waiver, contracts, certificates, and invoices- Handle petty cash- Coordinating with the manunfacturers of jerseys and other supplies needed

- Guided delegates and visitors to specific conference locations, exhibitions, prayer rooms, and other facilities- Utilized the provided system to retrieve and assist with registration emails and numbers as needed- Delivered exceptional customer service to all delegates and visitors- Assisted visitors with registration via the mobile application

- Supported the company and agents by pre-qualifying all leads to ensure their potential as buyers- Pre-qualified all leads from various campaigns and sources, including the website- Guided new online customers by providing detailed information and support- Assisted in the creation and posting of social media content

- Monitored, edited, and verified information on the sheet and panel daily to ensure accuracy and updates- Researched new and current offers from various restaurants, hotels, and bars across Dubai

- Explained, marketed, and sold products to potential customers, ensuring comprehensive product information was provided- Assisted customers in finding products that met their needs- Delivered exceptional customer service- Reported clear daily sales figures- Achieved daily sales targets