• Introduce new Trade Finance Products and solutions to clients.• Lead complex trade finance deals including operation issues.• Identify strategies and submit proposals to branches to improve efficiency in product management.• Product sales and after-sales support coordination.• Responsible for negotiation processes with third parties & internal stakeholders and follow-up to ensure the effectiveness of the business development plan.• Raise awareness for the supportive products to increase volume and market share.• Obtain customer and market feedback on products and competition.• Manage day to day trade transactions. • Provide value-added solutions for overhauling processes.

• Acted as point of sales contact and advisor for operational and regulative issues.• Maintained excellent customer service levels both internally and externally • Enhanced client awareness for TF products by conducting regular calls.• Coached the branches to achieve the targets within the sales and marketing strategies.

Deliver targeted growth in Trade Finance and Lending Business by recognizing opportunities to develop further income and sustainable profit.Sales - Client Excellence:• Coordinate and review with Relationship Managers the “New to Trade Clients” and collaboratively put the right products on Credit Approval Stages.• Drive established clients’ utilization of Trade Finance products and services to achieve the set product utilization targets.• Develop business strategies to grow the client base and implement appropriate sales plans and cross-selling techniques to target prospective customers, hence bringing opportunities to maximize profitability under Trade products.• Coordinate execution of settlements and obligations for participation agreements under Trade products, and responsible for all documentation and informational support related to correspondent banking relations.Product - Business Development & Operational Excellence:• Identify product gaps, new product opportunities, and process improvements to influence the development of key product service initiatives.• Handle approval processes and launch new Trade Finance products/techniques in the bank.• Identify and capture collateral opportunities under Trade products. • Provide value-added solutions for overhauling processes.• Define client expectations to the internal teams to ensure service-driven implementation.• Closely monitor regulatory changes and likewise, informing the related parties to implement the best practices.• Conduct Due Diligence reviews with strong focus on AML, FCR, and Sanction Risk.

Served across the full spectrum of Trade Finance services and products. Enhanced global standards, client satisfaction, profitability, and excellence in service quality.• Managed all aspects of the operation/product processes for International & Domestic LGs, Counter LGs, SBLCs, Import & Export L/C's, Import - Exim Loans including flash deal trade businesses (high profit, complex transactions). • Acted as Legal Delegated Authority to reviewing/vetting the non-standard - bespoke SBLC, LG, and Counter LG formats as per global precedent standards. • Advisor for the Parent/Corporate/Credit Facility Guarantees to determine the utilization of loan terms and collateral considerations.• Liaised with group offices and Financial Institutions to process daily/long term trade transactions.• Collaborated with Trade Product Manager(s) to develop and structure new Trade Products• Coordinated with legal units to ensure proper implementation of regulatory changes in Trade products.• Organized, new trade system development requests after the renewal of the core banking system (quick win-long term solutions).• Led the development and implementation of AML reporting and Sanction escalation procedures. Acted as AML Redflag, and Sanction Escalation L2. approver Handled operational error, sanction monitoring, and AML review QA tests.• Directed and supported the team members to achieve service efficiency and high standard performance.

Short Term Assignment as a pioneer in HSBC Turkey’s Trade Services. In addition to overseas business exposure;• Held responsible for technical reviewing, vetting, drafting, and processing for the issuance of SBLC / LG content.• Performed examinations of claims and high-risk clauses such as SBLC automatic reductions and auto-extensions.

Contributed to a deep understanding of Trade Finance and performed various trade operations duties such as:• Processed all life cycle events under Import/Export LCs, and SBLCs (issuance, advice, confirmation, amendments, reimbursement authorization, discrepancy notification, payment, discount, cancellation, the examination of documents as Certified Documentary Credit Specialist(CDCS)).• Handled ECA, GSM credits, Import finance operations (post and pre-shipment finance) under Letter of Credit and avalised bill of exchange/ promissory notes from beginning to end including communication with Financial Institutions.• Operated Open account, Cash Against Documents/Acceptance, Advance Payment Imports’ international payments settlement.• Reconciliation of Suspense, Sundry, Vostro, and Nostro Accounts.