Özgür Şenalp

Özgür Şenalp Email and Phone Number

Senior Major Account Manager at Turkcell @ Turkcell
turkey
Özgür Şenalp's Location
Atasehir, Istanbul, Türkiye, Turkey
Özgür Şenalp's Contact Details

Özgür Şenalp personal email

n/a
About Özgür Şenalp

Experienced Major Account Manager with a demonstrated history of working in the telecommunications industry. Skilled in Customer Service, Sales, Freight Forwarding, Supply Chain Management, and Logistics Management. Strong sales professional graduated from Doğuş Üniversitesi.

Özgür Şenalp's Current Company Details
Turkcell

Turkcell

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Senior Major Account Manager at Turkcell
turkey
Website:
turkcell.com.tr
Employees:
10449
Özgür Şenalp Work Experience Details
  • Turkcell
    Senior Major Account Manager
    Turkcell Jan 2016 - Present
    İstanbul, Türkiye
    • Responsible of assigned territory with the amount of 100 customers• Managing of 11m TL streaming revenue annually• Strong knowledge about GSM, Metro Ethernet, MPLS Vpn, Voice Solutions, Data Center Products, Cloud Computing Services and Managed Services• Responsible of contract management and the whole process of selling• Having target related with new product selling and holding existing revenue.• Working with Business Partners in order to create 360 degree solutions for… Show more • Responsible of assigned territory with the amount of 100 customers• Managing of 11m TL streaming revenue annually• Strong knowledge about GSM, Metro Ethernet, MPLS Vpn, Voice Solutions, Data Center Products, Cloud Computing Services and Managed Services• Responsible of contract management and the whole process of selling• Having target related with new product selling and holding existing revenue.• Working with Business Partners in order to create 360 degree solutions for the customers• Reaching C level contacts and developing strong relationships with them Show less
  • Dhl Express
    Field Sales Manager
    Dhl Express Dec 2010 - Jan 2016
    Istanbul, Turkey
    • Manage 2.000.000 €/Year portfolio.• Plan monthly, quarterly and annually budgets.• Preparing new product launches and campaigns to clients.• Responsible for P&L analysis.• Ensure maximum growth and the achievement of sales targets as well as profitability.• Monitor and analyze market and competitors and make action plans.• Contact to researched and acquired potential clients.• Analyze sales statistics in connection with defined sales targets and prepared daily… Show more • Manage 2.000.000 €/Year portfolio.• Plan monthly, quarterly and annually budgets.• Preparing new product launches and campaigns to clients.• Responsible for P&L analysis.• Ensure maximum growth and the achievement of sales targets as well as profitability.• Monitor and analyze market and competitors and make action plans.• Contact to researched and acquired potential clients.• Analyze sales statistics in connection with defined sales targets and prepared daily statistics sales reports.• Produce weekly sales reports including updated payment status of each client.• Coordinate DHL operational process in details such as courier performance.• Prepare monthly KPI client sales reports and give debrief to manager monthly.• Active use of Pipeline Management System and follow up sales on the system Show less
  • Dhl Express
    Telesales Executive
    Dhl Express Aug 2007 - Dec 2010
    Istanbul, Turkey
    The main purpose of a Direct Sales Channel Direct Sales Executive is to maintain existing clients and to gain new DHL accounts from a variety of a resources within a defined a defined territory to achieve the monthly basis revenue targets of the territory; besides answering the customer’s request to provide the customer satisfaction in all sales respective areas.•As an outcome of the first two accountabilities; to achieve her monthly basis territory revenue targets.•To qualify sales… Show more The main purpose of a Direct Sales Channel Direct Sales Executive is to maintain existing clients and to gain new DHL accounts from a variety of a resources within a defined a defined territory to achieve the monthly basis revenue targets of the territory; besides answering the customer’s request to provide the customer satisfaction in all sales respective areas.•As an outcome of the first two accountabilities; to achieve her monthly basis territory revenue targets.•To qualify sales leads from a variety of resources; in order to convert the prospects to new active DHL customers•To make regular maintenance calls to existing customers to increase the business volume of the existing customers, besides providing the loyalty and rapport of the customers.•To follow up the payments &balance problems of her/his existing customers in line with finance department Show less
  • Dhl Express
    Customer Service Agent
    Dhl Express Jul 2006 - Aug 2007
    Istanbul, Turkey
    • Provide the highest level of customer satisfaction to all customers and user of all DHL• Services to offer an efficient, professional, courteous and sales oriented and sales oriented• Response to all incoming calls in accordance with established DHL customer service procedure• Prepare daily, weekly and monthly reports according to my individual or group performance• Follow-up all operational updates that come from Network or local department and gives• The last and correct… Show more • Provide the highest level of customer satisfaction to all customers and user of all DHL• Services to offer an efficient, professional, courteous and sales oriented and sales oriented• Response to all incoming calls in accordance with established DHL customer service procedure• Prepare daily, weekly and monthly reports according to my individual or group performance• Follow-up all operational updates that come from Network or local department and gives• The last and correct information to internal and external customers• Play an active role in departmental social activities teams works• Ensure maximum availability of work time in order to support the workload and standards• Required of customer service team Show less

Özgür Şenalp Skills

Customer Service International Logistics Key Account Management Logistics Sales Supply Chain Transportation Freight Forwarding

Özgür Şenalp Education Details

Frequently Asked Questions about Özgür Şenalp

What company does Özgür Şenalp work for?

Özgür Şenalp works for Turkcell

What is Özgür Şenalp's role at the current company?

Özgür Şenalp's current role is Senior Major Account Manager at Turkcell.

What is Özgür Şenalp's email address?

Özgür Şenalp's email address is oz****@****dhl.com

What schools did Özgür Şenalp attend?

Özgür Şenalp attended Bahçeşehir Üniversitesi, Doğuş Üniversitesi, Doğuş College, Çavuşoğlu College.

What skills is Özgür Şenalp known for?

Özgür Şenalp has skills like Customer Service, International Logistics, Key Account Management, Logistics, Sales, Supply Chain, Transportation, Freight Forwarding.

Who are Özgür Şenalp's colleagues?

Özgür Şenalp's colleagues are Zeynep Şahi̇nkaya Palanci, Mert Pelivan, Furkan Kumsuz, Tolga Yildirim, Hüseyin Desde, Seyit Taha Kılıç, Ceyhun Albal.

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